Emirati Talent | Senior Associate, Security Operations

Role Overview

Senior Associate, Security Operations at Majid Al Futtaim, UAE Portfolio. This role is based in the United Arab Emirates and supports the delivery of safe, secure, and customer-focused communities across assigned properties.

Company Overview

Majid Al Futtaim is a regional market leader with over 27 years of established reputation. The organization employs over 45,000 diverse and talented colleagues guided by a shared Leadership Model and operates in a culture focused on creating great moments and building memorable experiences.

Role Purpose

The Senior Associate Security Operations coordinates day-to-day security activities, liaisons with internal teams, service providers and relevant authorities, and assists in monitoring security service provider performance to ensure security procedures, incident reporting, inspections and authority coordination are maintained across assigned communities and facilities.

Key Responsibilities

Operations & Coordination

• Coordinate daily security operations across assigned communities, facilities, and common areas to ensure a safe and secure environment.
• Conduct routine inspections, patrol observations, and service quality checks, reporting findings and recommendations to management.
• Monitor security systems such as CCTV, access control, and visitor management systems, ensuring operational readiness.

Service Provider Management

• Monitor security service provider performance, including deployment, attendance, grooming, conduct, and compliance with agreed standards.
• Coordinate with internal stakeholders, contractors, vendors, and service providers to resolve security-related issues and complaints.

Incident & Emergency Management

• Support the management and escalation of security incidents, emergencies, accidents, and customer security concerns.
• Conduct incident investigations and emergency response coordination.

Authority & Compliance Liaison

• Liaise with Dubai Police, SIRA, Civil Defense, and other relevant authorities on security-related matters and inspections.

Reporting & Documentation

• Prepare and maintain incident reports, inspection records, performance dashboards, and operational trackers for management review.

Qualifications & Experience

• Bachelor's degree in Security Management, Criminal Justice, Business Administration, Law Enforcement, or a related field.
• Minimum 3 years of experience in security operations, corporate security, community security, facilities security, law enforcement, or a similar environment.
• Experience liaising with Dubai Police, SIRA, Civil Defence, and other relevant government authorities.
• Good understanding of local security regulations and compliance requirements.
• Practical experience in incident investigation, security reporting, and emergency response.

Skills & Competencies

• Working knowledge of CCTV, access control, visitor management systems, and other security technologies.
• Fluency in English and Arabic.
• Strong communication skills.
• Strong stakeholder management capabilities.
• Strong problem-solving abilities.
• Strong customer service skills.

Additional Information

The role operates within a friendly work environment where colleagues share positive vibes and excitement about the organization's future.