Director, Healthcare

Role Overview

Director, Healthcare at First Abu Dhabi Bank. This role is based in Abu Dhabi, UAE, and is responsible for the strategic management and expansion of account portfolios within the Healthcare sector.

Company Overview

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. FAB offers a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. The organization is committed to excellence and innovation, providing top-tier financial solutions to clients globally. FAB values its customers at the core of its activities, celebrates achievements, and empowers employees to deliver leading solutions. The bank has structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globally.

Role Purpose

Strategically manage and expand Healthcare sector account portfolios while introducing and cultivating robust client relationships. Enhance service quality standards, manage day-to-day client operations, achieve established objectives and revenue targets, and maintain exemplary client satisfaction and portfolio credit quality. The role demands extensive collaboration internally and externally, engagement with local and international clients, participation in meetings across varying time zones, and timely completion of deliverables under strict deadlines.

Key Responsibilities

Client Relationship Management

• Identify and secure new business with target clients within the healthcare segment across all banking products.
• Prepare transaction documentation including term sheets, information memoranda, and mandate letters.
• Present, review, negotiate, and finalize transactions.
• Maintain client credit quality within portfolio in line with bank standards.
• Identify and maximize cross-selling opportunities with key clients.
• Ensure account plans are created and maintained for key clients.
• Maintain client files and documentation.
• Submit credit reviews promptly and ensure compliance with agreed conditions.
• Proactively advance business objectives to facilitate prompt approval of key initiatives.

Financial Analysis and Risk Management

• Participate in financial analysis conducted on clients and their respective industries and markets to identify potential opportunities and risks.
• Assess and address credit, market, and operational risks in collaboration with product and enablement teams.
• Maximize portfolio returns by NTB bookings, growing existing relationships, and product cross-sell activities.
• Deliver individual and team financial targets.

Operations and Administration

• Support daily administration and transactions, including client communications, documentation, account openings, and pipeline updates, to ensure work continuity and high-quality delivery.
• Ensure KYC and compliance processes are followed in accordance with bank and regulatory requirements.
• Maintain satisfactory audit outcomes for the portfolio.
• Ensure all internal portfolio and NTB processes comply with bank policies and procedures.

Compliance and Governance

• Adhere to all relevant policies, procedures, and operating standards to ensure controlled and consistent work practices.
• Comply with process KPIs, ORM, BCP, and internal audit requirements.
• Complete mandatory trainings on an ongoing basis to remain up to date with the bank's processes and policies.
• Participate in relevant training and development programmes.

Reporting

• Assist in preparing timely and accurate reports to meet unit requirements, policies, and standards.

Qualifications & Experience

• Bachelor's degree in Finance, Business Management, Engineering, or related discipline.
• 8–10 years of experience in corporate banking (coverage or investment banking).
• Knowledge of the banking sector, Wholesale banking products, and business strategies.
• Must have dealt with clients in the healthcare sector.
• Master's degree in Business Administration or Finance is preferred.

Skills & Competencies

• Ability to work under pressure and adjust quickly to changing priorities.
• Computer proficiency.
• Ability to analyze and research information.
• Banking software systems proficiency.
• Data analysis and financial modelling skills.
• Credit analysis and FOREX skills.
• Communication skills.
• High level of engagement with internal and external stakeholders.

Additional Information

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture. The bank provides a range of learning and development initiatives to support all employees through training and skill development.