Digital Sales Leader – CISSEE

Role Overview

Digital Sales Leader – CISSEE at Visa, based across Central & Eastern Europe, Middle East and Africa (CEMEA) region.

Company Overview

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. The CEMEA Digital Sales team implements a remote sales coverage model to work with mid-market clients through digital channels, using AI, automation, digital marketing and analytics to help clients achieve their business objectives and accelerate Visa's growth.

Role Purpose

Lead a team of Digital Sales Representatives (DSRs) responsible for a multi-country mid-market client portfolio. Drive revenue growth and customer satisfaction through effective team management, data-driven strategy execution, and cross-functional collaboration using digital-first sales methods.

Key Responsibilities

Leadership & Team Development

• Lead a team of sales professionals responsible for a portfolio of clients based across several countries.
• Effectively coach DSRs, identifying areas of opportunity and strength and providing appropriate and actionable real-time feedback.
• Inspire, motivate, and guide teams towards achieving and exceeding goals.
• Manage regular training and development sessions to upskill DSRs on digital selling, product knowledge, and customer engagement.
• Consistently demonstrate leadership qualities and exemplify Visa's leadership principles.

Strategy & Planning

• Review and refine sales plays, deal strategies, account plans and effective pipeline management to enhance overall team effectiveness.
• Possess a strong understanding of B2B sales processes, lead generation and pipeline management.
• Have a deep understanding of their region and market and can articulate and execute a data-informed strategy.
• Coordinate joint go-to-market efforts, using insights from cross-functional stakeholders to refine territory strategies.

Performance & Analytics

• Analyze performance data to identify patterns, trends, and areas of opportunity, optimizing team effectiveness.
• Proficient in using reporting tools and features (e.g., MSD, PowerBI, Tableau) to create actionable insights and drive continuous improvement.
• Ability to analyze and use sales data and metrics to make informed decisions.

Stakeholder Management & Communication

• Act as a liaison between DSRs and other departments, ensuring a unified approach to driving revenue and customer satisfaction.
• Regularly update stakeholders on team performance, challenges, and strategic adjustments.
• Effectively communicate with direct team and across multiple management layers in a highly matrixed organization.

Change Management

• Act as a change agent, ensuring the team remains flexible and aligned with new strategies and tools.
• Introduce new processes, tools, or initiatives smoothly, minimizing disruption and maximizing adoption.

Problem-Solving & Improvement

• Demonstrate expertise and exercise considerable latitude to determine objectives and to develop effective solutions to guide the successful completion of complex assignments under limited supervision.
• Be solution-oriented and provide meaningful feedback and recommendations for global and regional improvements and process, tools, and strategy enhancements.

Qualifications & Experience

• Bachelor's degree.
• Minimum 8 or more years of experience in B2B tech sales or financial services sales.
• Minimum 3 years in a team lead capacity.
• Originally from or experience working across CISSEE (Central, Eastern, Southeast Europe and CIS) markets.
• Russian speaker.

Skills & Competencies

• B2B sales process expertise.
• Lead generation and pipeline management.
• Sales data analysis and metrics interpretation.
• Proficiency with reporting tools: MSD, PowerBI, Tableau.
• Team coaching and leadership.
• Cross-functional communication and stakeholder management.
• Change management and process optimization.
• Problem-solving and strategic recommendation development.

Additional Information

• Primarily a work from office position; exact days in office to be confirmed by your hiring manager.
• Visa is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.