Dealing Operations Specialist

Role Overview

Dealing Operations Specialist at Zeal Group, London.

Company Overview

Zeal Group is an award-winning global FinTech company with 700+ professionals across London, Europe, Asia, MENA, and South America. Through subsidiary Traze, the company delivers advanced multi-asset trading solutions across Gold, Oil, FX, Indices, and Cryptocurrencies for fast-moving, high-volatility markets.

Role Purpose

Keep the CFD trading environment running through platform configuration, instrument and pricing setup, execution monitoring, and operational discipline. The role sits at the intersection of Dealing, Risk, Technology and Compliance, requiring comfort with MT5 group configuration and investigation of execution anomalies.

Key Responsibilities

Platform & Instrument Administration

• Administer MT4/MT5 groups, symbols, securities, managers and routing configurations.
• Configure swaps, dividends, expiries, corporate actions, sessions, leverage and margin.
• Lead operational setup of new instruments and products through to live rollout.

Monitoring & Execution Quality

• Monitor pricing, spreads, liquidity, execution quality and platform health; escalate anomalies.
• Investigate execution incidents — slippage, rejections, requotes, off-market fills.
• Track economic releases, rollovers and holiday schedules; implement session adjustments.

Risk & Compliance Operations

• Support Risk Management with operational implementation of approved risk and trading decisions.
• Maintain shift handover, incident logs, SOPs and audit trails for Compliance.

Reporting & Reconciliation

• Produce daily P&L reporting, reconciliations and exception reports.

Vendor & Technology Management

• Monitor third-party providers, bridges and connectivity; manage escalation with Technology and vendors.
• Test new dealing tools, plugins and automation; identify manual processes to automate.

Stakeholder Collaboration

• Work daily with Risk, Risk Intelligence, Technology, Compliance and Sales.

Qualifications & Experience

• 2+ years in Dealing, Trading Operations or Dealing Support at a CFD/FX broker.
• Hands-on MT4/MT5 administration — not user-level familiarity.
• Working knowledge of CFDs, FX, indices and commodities.
• Practical experience configuring swaps, dividends, expiries, leverage/margin and instrument specifications.
• Degree in Finance, Economics, Mathematics, Computer Science, Engineering or similar.

Skills & Competencies

• Advanced Excel.
• SQL and/or Python for reporting, reconciliation or automation.
• VBA (advantageous).
• Experience with bridges (PrimeXM, oneZero, Centroid, Brokeree), LP connectivity or FIX.
• MT5 Manager/Web API exposure.
• High precision under time pressure — configuration errors result in financial loss.

Additional Information

• Availability for early, late, weekend and public holiday shifts required.