Customer Relationship Officer (UAE Nationals)

Role Overview

Customer Relationship Officer at Emirates NBD in the United Arab Emirates. This position is reserved for UAE Nationals.

Role Purpose

Build and maintain strong customer relationships by providing comprehensive financial guidance, recommending suitable products and services, and delivering exceptional banking support while meeting assigned financial targets.

Key Responsibilities

Customer Service & Guidance

• Offer customers financial guidance tailored to their banking needs.
• Advise on suitable financial products and services based on customer circumstances.
• Assist customers with their banking needs and queries.
• Provide customers with detailed information on financial products and services.

Sales & Growth

• Explore cross-selling opportunities during all customer interactions.
• Achieve assigned financial targets through customer engagement.
• Combine meeting financial targets with delivery of excellent customer service.