Culinary Senior Ambassador|Zeta -C (AJBR)

Role Overview

Culinary Senior Ambassador at Emaar Hospitality Group, located at Address Hotels + Resorts.

Company Overview

Emaar Hospitality Group is a premier global provider of enriching, personal and memorable lifestyle experiences. A wholly-owned subsidiary of Emaar Properties PJSC, the group is an innovative, agile and influential leader in hospitality, developing elegantly designed and exceptionally built properties, malls and hospitality projects across the world. Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group, with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address enriches the lives of its guests with intuitive experiences. The brand's tagline is 'Where Life Happens', offering guests opportunities to celebrate life and its most cherished moments.

Role Purpose

To ensure exceptional culinary experiences in a highly empowered environment. Represent the brand throughout the guest journey to deliver a flawless culinary experience. Ensure that each guest becomes a happy fan of our restaurants by delighting them with consistent high quality food.

Key Responsibilities

Operations & Service Delivery

• Conduct all operational tasks in Food & Beverage production in line with required service standards and procedures.
• Go the extra mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.

Stakeholder Management

• Pro-actively communicate with fellow Ambassadors, always with the guest's interests at heart.

Qualifications & Experience

• Minimum of a high school diploma in Catering or a College degree in Hotel Management or a related field is preferred.
• Minimum of 1–2 years' experience in a similar position in a 5-star hospitality company.

Skills & Competencies

• Genuine service personality, with high EQ.