Culinary Senior Ambassador|Pepe Cucina -C (AJBR)

Role Overview

Culinary Senior Ambassador at Pepe Cucina, Emaar Hospitality Group. This is a guest-facing culinary leadership position in a premium hospitality environment.

Company Overview

Emaar Hospitality Group is a premier global provider of enriching, personal and memorable lifestyle experiences and a wholly-owned subsidiary of Emaar Properties PJSC. Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group, with properties situated in sought-after locations worldwide. Address is recognized for its fusion of contemporary style with classic elegance and operates under the tagline "Where Life Happens," offering guests opportunities to celebrate life and cherished moments.

Role Purpose

Ensure exceptional culinary experiences by representing the brand throughout the guest journey and delivering flawless culinary service. Delight each guest with consistent high-quality food and service, transforming them into advocates for the restaurants.

Key Responsibilities

Operations & Service Standards

• Conduct all operational tasks in food and beverage production in line with required service standards and procedures.
• Prevent complaints and ensure adequate service recovery where needed.

Guest Experience & Engagement

• Deliver a flawless culinary experience to each guest.
• Go the extra mile where you can.
• Demonstrate genuine service personality with high emotional intelligence.

Team Communication & Collaboration

• Pro-actively communicate with fellow Ambassadors, always with the guest's interests at heart.

Qualifications & Experience

• Minimum of a high school diploma in Catering; a college degree in Hotel Management or a related field is preferred.
• Minimum of 1–2 years' experience in a similar position in a 5-star hospitality company.
• Good knowledge of local food hygiene and HACCP guidelines.