Job description
Role Overview
Culinary Ambassador II | Pastry at Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences in the hospitality sector.
Company Overview
Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group, with properties situated in some of the most sought-after locations. Recognized for its fusion of contemporary style with a touch of classic elegance, Address enriches the lives of its guests with intuitive experiences and exceptional service.
Role Purpose
To deliver exceptional pastry and culinary experiences in line with Address Hotels + Resorts' service standards, maintaining operational excellence in Food & Beverage production while embodying genuine service personality and proactive communication with guests and colleagues.
Key Responsibilities
Operations & Service Delivery
- Conduct all operational tasks in Food & Beverage production in line with required service standards and procedures.
- Prevent complaints and ensure adequate service recovery where needed.
- Go the extra mile where you can.
Stakeholder Communication
- Proactively communicate with fellow Ambassadors, always with the guest's interests at heart.
Qualifications & Experience
- Minimum of a high school diploma in Catering; College degree in Hotel Management or a related field is preferred.
- Minimum of 1β2 years' experience in a similar position in a 5-star hospitality company.
Skills & Competencies
- Genuine service personality with high emotional intelligence.
- Good knowledge of local food hygiene and HACCP guidelines.