Costing Clerk - UAE National

Role Overview

Costing Clerk – UAE National at Al Tayer Group, located in the UAE.

Role Purpose

Prepare accurate and efficient costing of all retail, warranty and internal job cards and ensure customers receive accurate invoices on time.

Key Responsibilities

Costing & Job Card Processing

• Segregate retail, internal and warranty jobs on job cards.
• Complete costing for all retail and internal labour, consumables and sublet lines.
• Group labour, consumables and sublet costs together by charge type using menu code and charge type.
• Ensure jobs are costed using standard labour operation with appropriate RTS/SLTS code.
• Verify time allocated for jobs is correct as per operation code and charged in full to maximize profitability.
• Ensure appropriate labour rates are applied per charge type.
• Record all labour, parts and sublet costs against each repair.
• Ensure all charge lines for internal and service contract charge type on job cards are invoiced.
• Assist with warranty costing as required.
• Ensure all internal job cards are supported with proper authorization.
• Prepare IPO and LPO documentation for sublet jobs.
• Charge sublet jobs to the appropriate department.

Escalation & Oversight

• Escalate to the location manager all cases where excessive non-chargeable allowed time has been approved by team leader.

Reporting & Reconciliation

• Prepare MIS reports as required by the Manager.
• Report on all cases of customer dissatisfaction.
• Reconcile and verify incentive payments for Service Advisors, Team Leaders and others.

Stakeholder Management

• Assist in service contracts and menu price list development in coordination with Workshop Manager and Technical Support Manager.
• Follow up with warranty department and Service Advisors if any repair order is pending for more than 30 days.

Qualifications & Experience

• Graduate in Commerce.
• 3–5 years experience in costing in an automotive franchise.

Skills & Competencies

• PC literate.
• Good administration skills.