Costing Clerk - Dubai

Role Overview

Costing Clerk position at Al Tayer Group in Dubai, UAE. The role exists to prepare accurate and efficient costing of all retail, warranty and internal job cards and to ensure customers receive accurate invoices on time.

Role Purpose

Deliver precise costing across retail, warranty and internal operations, maximize profitability through correct labour time allocation and rate application, and ensure timely and accurate customer invoicing.

Key Responsibilities

Costing & Billing

• Segregate retail, internal and warranty jobs on job cards.
• Complete costing for all retail and internal labour, consumables and sublet lines, grouping them by charge type using menu code and charge type.
• Ensure jobs are costed using standard labour operation with appropriate RTS/SLTS codes.
• Verify that time allocated for jobs is correct per operation code and charged in full to maximize profitability.
• Ensure appropriate labour rates are applied per charge type.
• Record all labour, parts and sublet costs against each repair.
• Ensure all charge lines for internal and service contract charge types on job cards are invoiced.
• Prepare IPO and LPO documents for sublet jobs and confirm charges to the appropriate department.

Authorization & Compliance

• Ensure all internal job cards are supported with proper authorization.
• Escalate to the location manager all cases where excessive non-chargeable allowed time has been approved by the team leader.

Reporting & Analysis

• Prepare MIS reports as required by the manager.
• Report on all cases of customer dissatisfaction.
• Reconcile and verify incentive payments for Service Advisors, Team Leaders and other staff.

Coordination & Support

• Assist in warranty costing if required.
• Assist in service contracts and menu price list updates in coordination with Workshop Manager and Technical Support Manager.
• Follow up with warranty department and Service Advisors if any repair order remains pending for more than 30 days.

Qualifications & Experience

• Graduate in Commerce.
• 3–5 years of experience in costing in an automotive dealership.

Skills & Competencies

• Costing and billing systems proficiency.
• Familiarity with RTS and SLTS codes.
• Labour rate and charge type application.
• MIS report preparation.
• Reconciliation and verification.
• Coordination and follow-up capability.