Corporate Communications Manager-Saudi National

Role Overview

Corporate Communications Manager – Saudi National at Al Jomaih Energy and Water. This role reports to the HR Shared Services Director and is based in the region.

Role Purpose

Drive, manage, and deliver external and internal communications in accordance with the overall strategic communications plan. Develop effective communications that enable all stakeholders to comprehend corporate strategy, business objectives and priorities, thought leadership and value proposition, brand identity and promise, corporate social responsibility and partnerships, employee engagement and organizational changes. Work independently while collaborating with business leaders and internal functional leads to ensure strategic and operational alignment for all aspects of communications and amplify AEW's business and presence in the region.

Key Responsibilities

Internal Communications & Employee Engagement

• Implement a regional employee communications plan that strengthens AEW's culture and employee engagement by keeping employees informed and engaged with clear, purposeful, and strategic content.
• Identify needs, objectives, and strategies for development of internal communications, including key business issues such as crisis communications, key business transformation and organizational change management projects.
• Develop internal communications that focus on clear, concise, consistent, timely and effective messaging for employees to keep them abreast of company plan and direction, management message, and key organizational and functional announcements such as HR, HSSE, Ethics & Compliance, Business Development and Marketing to cater for target regional market units and audience.
• Draft scripts, speeches, correspondences and presentation materials to best serve the needs and purpose of internal communications.
• Plan, conceptualize, propose and implement appropriate delivery channels and feedback mechanisms, whether virtual, digital or otherwise, such as Townhalls, coffee chats, video production, social media platforms such as Viva Engage, email, newsletter, events and functions.
• Serve as conduit to cascade, promote and disseminate appropriate internal communication from Aljomaih Holding Company to ensure alignment with strategy, consistent messaging, uphold brand identity, compliance with corporate guidelines such as gifts and sponsorships, foster common culture, identity and engagement, and upkeep positive brand positioning.
• Serve as a responsive, quality-focused, positive and trusted partner for communications needs with all internal stakeholders throughout the region.

External Communications & Media Relations

• Manage and support execution of external communications in accordance with the strategic communications plan, including authority and public relations, social and media relations, executive thought leadership, customer and business partnership, supply chain relations, crisis communications and global responsibility.
• Ensure alignment with AEW's strategic direction across all region's external communications channels to ensure consistent messaging and positive brand positioning.
• Collaborate with internal teams to enhance efforts to generate favorable opinion about market and positioning in the region and garner local and regional media attention to bring about market thought leadership, positive brand image and drive business development opportunities.
• Identify needs, objectives and strategies for development of external communications, including key speaking opportunities, interviews, social media profiling, events, functions and sponsorships, business development, customer and business partnerships, marketing, branding, corporate social responsibility and crisis communications.
• Plan for industry and event speaking and keynote management opportunities, liaise with event organizers on all aspects of logistics, and prepare relevant drafts and background information.
• Develop external communications that focus on clear, concise, consistent, timely and effective external best-in-class messages, interviews, correspondences, digital and social engagement and presentation materials that cater for target regional market units and audience.

Public Relations & Agency Management

• Lead preparation and distribution of company news and information to regional business and trade media outlets and develop media relations plans in collaboration with the appointed PR agency.
• Establish and maintain positive relationships with media on media information requests, gain positive coverage and promote AEW leaders as market thought leadership and business development opportunities.
• Create thought leadership strategy for awareness in the media ensuring overarching AEW priorities are adhered to deliver rolling momentum of media coverage and message penetration.
• Engage and manage external agencies, providing clear, concise, consistent and top-quality drafts of press releases, scripts, speeches, interviews, messages and presentation materials that are congruent and aligned with regional and local messages.
• Provide media training for business leaders and industry subject matter spokespeople.
• Build and strengthen personal network of regional and national media contacts.

Business Development & Customer Communications

• Build strong collaboration with Business Development and Marketing teams across the region to leverage, co-create and amplify impactful customer communications and customer stories through various platforms including video, email, letters and personal interactions gearing towards customer satisfaction and generate potential business leads.

Social Media & Communication Management

• Keep abreast of key trends and industry issues to ensure timely and relevant interaction and adaptation.
• Exercise autonomy with creation and posting to ensure momentum of AEW and industry content being distributed to internal and external stakeholders.
• Create employee awareness and ensure adherence to social media and External Communication policy to avoid pitfalls in communication, adversity in brand impact and litigation issues.

Branding, Corporate Social Responsibility & Partnership

• Support brand activation events and activities to elevate brand awareness and positioning in the region and in alignment with global AEW brand to support business objectives.
• Support CSR and partnership initiatives, including stakeholders mapping and strategic partnerships for sustainable development demonstrable through know-how to address and facilitate access to energy solutions for the larger community.

Business Merger & Acquisition Support

• Provide communications support and integration on possible business mergers and acquisitions, including joint-ventures and partnership projects to reach set objectives and goals.
• Work closely with project teams to create content, identify media opportunities and liaison with counterparts on all external related communications.

Project Participation

• Participate proactively in communications or cross-functional projects as assigned to broaden business acumen and people interaction.

Integrated Communications Strategy & Execution

• Design and execute an integrated communications program across the company.
• Drive, support and advise on internal and external communications, including communications planning, media relations and agency, speaking opportunities, events and sponsorships, marketing partnership to support business development, business mergers and acquisitions support including JVs and partnerships, communications channels selection and media monitoring, budgeting and expenditure and report management.

Qualifications & Experience

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing Communications or related field of study. Master's Degree is an added advantage.
• Seven or more years of relevant deep work experience as a professional communicator. Understanding of energy market and industry trends preferred.
• Proven end-to-end management experience, spanning both in depth and breadth in communications from planning, execution to delivery. Previous experience in agency with account management experience preferred.
• Experience in communications with more than one influencer type, including media, bloggers, analysts, government officials and employees.

Skills & Competencies

• Strong proficiency in English and Arabic language.
• Outstanding presentation and communications skills, both written and spoken, delivered professionally with impact in appropriate content and context.
• Excellent copywriting, proof reading, editing, creative story-telling and consultative advisory skills.
• Deep skill in Microsoft Office suite and digitally savvy in social media, social networking, intranet, forums, online collaboration, videography, graphical design and analytical tools.
• Excellent portfolio of media relations and professional network with proven record in maintaining and sustaining close public and media relations.
• Good team player and individual contributor with career ambition to take on higher roles and responsibilities in future. Possess strong business acumen, agility and ability to navigate well in a highly matrixed organization.
• Motivated, self-driven with good work planning, organization and time management skills. Proactive, ownership-oriented, results-oriented, sense of urgency, committed and highly dependable.
• Pleasant personality and disposition, professional etiquette, good emotional quotient, resilience, interpersonal relations, collaboration and stakeholder engagement skills. Adaptive to cultural diversity and inclusivity.
• Ability to work in a fast-paced environment with tight timeline, strong planning, multi-tasking, prioritization and negotiation skills. Ability to deal with ambiguity and influence cross-function teams.