Coordinator - Guest Services

Role Overview

Coordinator - Guest Services at Qiddiya Investment Company, providing comprehensive reception and hospitality support.

Role Purpose

Deliver exceptional guest experiences and administrative support by managing visitor reception, office operations, and coordination activities across the organization.

Key Responsibilities

Guest Services & Reception

• Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room.
• Connect and transfer calls to relevant department/stakeholder and handle queries as needed.
• Arrange airport collection to specified individuals as and when needed.

Office Operations & Maintenance

• Maintain reception and common spaces in a tidy and clean condition.
• Maintain office supplies and services such as stationery, equipment, etc.
• Conduct basic clerical tasks such as copying documents, booking meeting rooms, etc.
• Receive and distribute delivery mails to appropriate stakeholders in an accurate and timely manner.

Human Resources Support

• Assist the HR team with onboarding and termination activities and processes.

Qualifications & Experience

• Diploma or Bachelor's degree in Hospitality Management or related field.
• Experience in guest services or hospitality role.

Skills & Competencies

• Exceptional communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Fluency in both Arabic and English is preferred.