Job description
Role Overview
Coordinator - Employee Relations & Services at Wynn Al Marjan Island, located in Ras Al Khaimah, United Arab Emirates.
Company Overview
Wynn Al Marjan Island will be the first integrated resort in the UAE, set to open in 2027, located 50 miles from Dubai International Airport in Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
Role Purpose
Support the Employee Relations team by managing employee grievances, coordinating engagement activities, maintaining employee records, processing HR documentation, and ensuring compliance with policies and legal requirements.
Key Responsibilities
Grievance & Disciplinary Management
- Assist in handling employee grievances and concerns in a timely and confidential manner.
- Support investigations related to disciplinary actions, misconduct, or policy violations.
- Maintain accurate records of employee relations cases and outcomes.
Engagement & Communication
- Coordinate employee engagement activities and feedback surveys.
- Act as a point of contact for employee queries related to HR services.
- Liaise with other departments to ensure smooth HR operations.
Onboarding & Offboarding
- Manage onboarding and offboarding processes, including documentation and exit interviews.
- Ensure timely processing of employee letters, such as salary certificates, NOCs, and experience letters.
Records & Systems Management
- Maintain and update employee records in the HRIS system.
- Ensure all employee files are complete and compliant with internal policies and legal requirements.
- Coordinate with payroll and benefits teams for employee-related updates.
Compliance & Reporting
- Assist in preparing reports and documentation for audits or internal reviews.
- Support the implementation of HR policies and procedures.
- Support HR projects and initiatives as assigned.
Qualifications & Experience
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 2+ years of experience in HR coordination or employee relations.
Skills & Competencies
- Strong interpersonal and communication skills.
- High level of confidentiality and professionalism.
- Proficiency in MS Office and HRIS systems.
Additional Information
- Salary paid in Dirhams (AED), the local currency of the UAE.
- Excellent leave policy.
- Healthcare package.
- Incentive programs.
- Additional colleague benefits.