Job description
Role Overview
Content Creator & Product Education Intern at Bybit. The role is based at Bybit, a leading cryptocurrency exchange and digital financial platform.
Company Overview
Bybit, established in 2018, is one of the world's leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. The company operates a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3. Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, supported by 24/7 multilingual customer service and a strong commitment to innovation.
Role Purpose
Produce educational articles, guides, video content and course materials that help users understand, explore and activate products across the Bybit ecosystem. This hands-on execution role transforms new products, features, token listings and platform updates into clear written content, tailored videos, tutorials and supporting educational materials. The objective is to explain how Bybit products work and help users confidently take the next step and use them.
Key Responsibilities
Written Content & Product Education
- Write original educational articles, product guides, explainers, tutorials and how-to content covering Bybit products, crypto markets, blockchain, trading and Web3.
- Present complex crypto and trading concepts in clear, practical, retail-friendly language.
- Adapt content for beginner, intermediate and experienced users.
- Ensure content explains product value, functionality, risks, use cases and user actions.
- Create or adapt assigned lesson content, scripts, quizzes and supporting materials based on course structures and learning journeys set by the Learn team.
- Ensure assigned course materials are accurate, clear and aligned with the intended audience and learning objectives.
- Independently research, draft, revise and finalize written content to publication-ready standards.
- Own assigned content deliverables from brief through review and publication, coordinating with relevant stakeholders and raising risks or dependencies early.
Video Scripting & On-Camera Presentation
- Script, present and host short-form and long-form educational videos covering Bybit products, features and campaigns, working with production support on editing and post-production.
- Develop video scripts, walkthroughs, product demonstrations and explainer series.
- Maintain a consistent, credible and engaging creator voice on camera.
Product Launch Content
- Work with product and business teams to understand upcoming releases, features, campaigns and token listings.
- Produce timely written explainers, FAQs and walkthroughs, and script and present videos to support product launches.
- Translate technical product information into clear, engaging educational content.
- Ensure content is aligned with launch timelines and business priorities.
- Follow up on missing product information and complete revisions promptly.
Content Operations & Distribution
- Repurpose long-form educational content into short videos, clips, posts, guides and social assets.
- Publish assigned content across agreed channels, working with relevant channel owners where needed.
- Coordinate reviews, approvals and production handoffs with editors, designers, SEO, localization, compliance and product stakeholders.
- Flag outdated, duplicated or underperforming content for review.
- Conduct accuracy and quality checks on own deliverables before submission.
- Track the performance of assigned content, including reach, watch time, engagement and activation, and share insights with the Learn team.
AI-Assisted Content Production
- Use AI tools to support research, scripting, localization, repurposing and lightweight content production, including voiceovers, animations, product walkthroughs and visual explainers.
- Experiment with emerging AI content tools to improve production speed and scalability.
- Ensure AI-generated materials remain accurate, credible and aligned with Bybit's quality standards.
Qualifications & Experience
- Proven experience writing educational or explainer content in crypto, blockchain, trading or Web3.
- A strong portfolio of published articles, guides or educational written content, along with examples of on-camera video work.
- Hands-on experience scripting, presenting and hosting educational video content.
- Strong understanding of cryptocurrency, blockchain, trading products and the wider Web3 ecosystem.
- Experience creating content for retail or beginner audiences.
- Ability to independently deliver written content from concept to publication and take video content from concept through scripting and presentation.
Skills & Competencies
- Educational writing.
- Web3 content creation.
- On-camera presentation.
- Video scripting.
- Product education.
- Crypto and trading knowledge.
- Content operations and delivery.
- AI-assisted content creation.
- Cross-functional collaboration.
- Strong scripting, storytelling and presentation skills.
- Ability to explain complex financial and technical topics in simple, engaging language.
- Strong project management skills, including the ability to manage multiple deliverables, meet deadlines and flag risks, dependencies or timeline changes early.
Additional Information
Preferred Qualifications
- Experience with video editing and end-to-end video production.
- Experience creating course content or contributing to structured learning programs.
- Previous experience at a crypto exchange, Web3 company, financial platform, media company or creator channel.
- Existing audience or established presence within the Web3 content ecosystem.
- Hands-on experience with AI video, voice, animation or content creation tools.
- Knowledge of SEO, social media distribution, content analytics and audience growth.
- Understanding of financial markets, derivatives, macroeconomics or traditional finance.
- Experience creating localized or multilingual content.
Benefits
- Study Growth Fund: Support for professional development and continuous learning.
- Internal Events: Participation in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Access to a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Long-term development support with internal job opportunities to help build your career path.