Commis Chef 1

Role Overview

Commis Chef 1 at wasl, a leading golf and hospitality management group operating across the UAE. Based at one of Viya's championship golf courses, award-winning restaurants, or premium leisure facilities, this kitchen position supports the Food & Beverage department.

Company Overview

Viya is the UAE's leading golf and hospitality management group, part of wasl Hospitality & Leisure. The organization operates championship golf courses, award-winning restaurants, premium leisure and recreation facilities, and innovative entertainment concepts including Emirates Golf Club, Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, and Tiger Strikes. Viya is recognized as a guardian of golfing heritage and a leader in modern hospitality, dedicated to innovation, sustainability, and excellence. The Viya App, a loyalty-driven platform, integrates bookings, rewards, and spendable benefits across the portfolio. Viya employs a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates.

Role Purpose

To work as part of a kitchen team ensuring that the quality objective is exceeded and all food products are delivered to the highest standard while maintaining brand standards, food safety compliance, and a safe working environment.

Key Responsibilities

Brand Standards

• Demonstrate a high standard of personal appearance and hygiene as per company policy and report on duty with the correct clean uniform.
• Maintain relevant knowledge of club products and services.
• Produce food items to the highest standards as per the guidelines of the department and supervisor.
• Ensure all foods are served and prepared to the correct temperatures as required by the club and local law.
• Handle any guest complaints or enquiries promptly and professionally, demonstrating genuine care and concern.
• Maintain a high level of general cleanliness on and throughout the designated section, including equipment, fixtures and fittings.
• Ensure all food items are correctly labeled and dated as per local law and company regulations.
• Ensure all legal and statutory regulations and responsibilities are met to maintain a safe working environment for yourself, colleagues, and customers.

Shift Procedures

• Check function notice board for daily requirements.
• Check duty rota to ensure awareness of duties and any changes that may have been made.
• Prepare mise-en-place as required to ensure smooth running of the given section.
• Assist in receiving deliveries and loading and unloading of daily food runs.
• Clear down and clean section as required at the end of duties.

Ancillary Duties

• Participate in various extra activities contributing towards individual and organizational growth in line with the club's strive for continuous improvement.
• Represent the department or a group in various committees, such as the Staff Committee, Green Theme (environmental), Food Committee, or Sport Committee, or on projects.
• Participate in Fire Marshall or First Aider training as requested.

Quality & Service

• Apply awareness of the organization's Mission, Vision and Values.
• Apply the 4 Service Steps throughout serving internal and external customers.

IT Security Awareness

• Read, understand, and comply with all applicable Information Security Policies and Procedures of wasl.
• Cooperate, coordinate, and share information with Internal and External Audit teams as appropriate and applicable.
• Attend Information Security Awareness sessions conducted by the wasl IT Department.
• Report all Information Security breaches, events, weaknesses, and incidents (actual or suspected breaches) immediately to the IT Service Desk.

Qualifications & Experience

• College or school diploma preferred but not a standard requirement.
• Previous experience in a similar position in a 5-star property for at least 1 year.

Skills & Competencies

• Fluency in spoken English language.
• Excellent communication skills.
• High customer service focus, approaching all duties with customers' expectations in mind.
• Positive impact within the team with a willing attitude and desire to learn and improve.
• Motivation and commitment, approaching all tasks with enthusiasm and seizing opportunities to learn new skills.
• Flexibility, responding quickly and positively to changing requirements.

Additional Information

Reports to: Demi Chef de Partie / Chef de Partie

Supervises: Commis Chefs