Job description
Role Overview
Cluster Assistant Director of Sales at Hilton. The role spreads the light and warmth of hospitality by supporting the hotel's sales strategy and delivering memorable experiences for every guest.
Role Purpose
As an Assistant Director of Sales, you drive revenue growth by managing designated vertical market segments, executing targeted sales initiatives, and building strong client relationships while supporting the broader commercial strategy and developing high-performing team members.
Key Responsibilities
Sales Execution
- Drive sales within a key market segment by managing a designated vertical market, applying expert sales skills to qualify leads, conduct outreach, deliver compelling proposals, and close business to meet revenue goals.
- Execute targeted sales initiatives by representing the hotel at tradeshows, client events, and sales calls; maintain a robust pipeline and develop plans to secure short- and long-term business.
- Track performance and market trends by monitoring business metrics, analyzing the competitive landscape, and adjusting tactics to meet evolving customer needs and market dynamics.
Strategic Planning & Alignment
- Support strategic sales planning by contributing to the hotel's annual commercial strategy, aligning sales activities with business objectives, and collaborating with the broader commercial team to optimize performance.
- Support sales performance and processes by aligning day-to-day team activities with strategic goals and reinforcing business processes that drive revenue across Rooms, Catering, and Events.
Client & Stakeholder Engagement
- Enhance customer engagement by building strong relationships with clients, Hilton Worldwide Sales, Convention and Visitors Bureaus, and intermediaries.
- Lead site inspections and ensure personalized, value-driven client experiences.
Team Leadership & Development
- Inspire and develop the team by recruiting, training, supervising, and mentoring team members.
- Conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage, and retain an engaged and high-performing team.
Additional Information
Hilton's core values define success in this role: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; believing that teamwork drives the best outcomes; maintaining a sense of ownership and accountability; and maintaining a focus on the now, bringing urgency and discipline to every moment.