Cluster AC Technician

Role Overview

Cluster AC Technician at Minor International (NH Collection Hotels & Resorts), located at Dusit The Palm Dubai Hotel.

Company Overview

NH Collection Hotels & Resorts operates premium hotels in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. The portfolio features eclectic-elegant properties that serve business travellers, friends, and couples with experiences centered on wellbeing, gastronomy, culture, and indulgence.

Role Purpose

Operate, maintain, troubleshoot, and repair air-conditioning, ventilation, and refrigeration systems across both hotel properties. Ensure HVAC systems operate safely, efficiently, and reliably while maintaining comfortable environmental conditions for guests and team members.

Key Responsibilities

Maintenance & Repair

• Perform preventive and corrective maintenance of air-conditioning, ventilation, and refrigeration systems across both hotel properties.
• Inspect, troubleshoot, repair, and maintain HVAC equipment, including FCUs, AHUs, FAHUs, split AC units, package units, exhaust and ventilation systems.
• Diagnose mechanical and electrical faults related to HVAC systems and carry out necessary repairs.
• Carry out regular cleaning and maintenance of filters, coils, drain lines, blowers, motors, belts, and other HVAC components.
• Check refrigerant levels, identify leaks, and carry out refrigerant charging in accordance with applicable safety and environmental requirements.
• Maintain chilled-water systems and associated components within the technician's scope of responsibility.

Monitoring & Performance

• Monitor air-conditioning performance, temperature, airflow, pressure, and equipment condition to ensure efficient operation.
• Conduct routine inspections of plant rooms, mechanical areas, guest rooms, public areas, restaurants, offices, and back-of-house facilities.
• Assist in troubleshooting BMS-related HVAC alarms and coordinate with the appropriate Engineering team when required.

Guest & Operational Support

• Attend guest room and operational maintenance requests promptly and ensure issues are resolved with minimal disruption.
• Respond promptly to HVAC emergencies and equipment breakdowns to minimize operational impact.

Continuous Improvement

• Identify recurring faults and recommend corrective or preventive actions to Engineering Management.
• Support energy conservation initiatives by ensuring HVAC equipment operates efficiently and identifying opportunities to reduce energy consumption.

Administration & Documentation

• Complete assigned preventive maintenance schedules and work orders within the required timeframe.
• Maintain accurate records of inspections, maintenance activities, repairs, refrigerant usage, and spare parts consumed.
• Monitor HVAC spare parts and consumables and report replenishment requirements to the supervisor.

Equipment & Safety Management

• Ensure tools, testing equipment, and machinery are maintained in safe and good working condition.
• Follow all hotel health and safety, fire and life safety, environmental, and Engineering procedures.
• Use appropriate Personal Protective Equipment (PPE) and follow Permit-to-Work and Lockout/Tagout procedures where applicable.

Collaboration & Flexibility

• Assist external HVAC contractors and service providers when required.
• Coordinate effectively with other Engineering colleagues and operational departments across both hotels.
• Be flexible to work across both hotel properties based on operational requirements.
• Perform other reasonable duties assigned by the Cluster Chief Engineer or Engineering Management.

Qualifications & Experience

• Technical Diploma, ITI, vocational certificate, or equivalent qualification in Air Conditioning, Refrigeration, HVAC, Mechanical Engineering, or a related field.
• Minimum 2–3 years of experience as an AC/HVAC Technician, preferably within a hotel, resort, commercial building, or facilities management environment.
• Previous experience in a 4- or 5-star hotel environment in the UAE or GCC is an advantage.

Skills & Competencies

• Strong knowledge of HVAC and refrigeration systems, including FCUs, AHUs, FAHUs, split and package AC units.
• Good understanding of chilled-water systems, ventilation systems, compressors, motors, thermostats, valves, and controls.
• Ability to diagnose and troubleshoot mechanical and basic electrical faults related to HVAC equipment.
• Knowledge of refrigerant handling and applicable safety and environmental procedures.
• Ability to read and understand basic HVAC drawings, schematics, and technical manuals.
• Familiarity with Building Management Systems (BMS) is an advantage.
• Good knowledge of preventive maintenance procedures and safe working practices.
• Basic communication skills in English.
• Ability to work independently and as part of a multicultural Engineering team.
• Strong problem-solving skills and attention to detail.
• Physically fit and able to work in plant rooms, confined spaces, and at heights when required.

Additional Information

• Flexible to work shifts, weekends, public holidays, and emergency call-outs according to operational requirements.