Clinical Social Worker (UAE National)

Role Overview

Clinical Social Worker (UAE National) at SEHA, based in the United Arab Emirates.

Qualifications & Experience

• BSc in Social Work
• Master's degree in Social Work
• Two years of professional experience
• UAE National status required
• Maintain continuing education as required by Department of Health Licensure

Key Responsibilities

Care Management

• Assume Care Management responsibility for vulnerable clients
• Produce comprehensive assessments of client needs
• Formulate social care plans and identify relevant resources to meet individual needs
• Coordinate delivery of social care plans and liaison with government or charity agencies as appropriate
• Carry out initial comprehensive person-centered psychosocial assessments
• Plan and implement individual care strategies to meet identified needs in conjunction with service users, caregivers and multidisciplinary team members
• Update patient file history as required by JCI standards
• Act as advocate for patients, ensuring expressed wishes are central to care planning for long-term needs
• Work closely with patients and families to direct them to appropriate resources and support
• Respect the rights of individual service users and families, embracing their values, spiritual beliefs and customs

Clinical Assessment & Intervention

• Participate in safe and effective decision-making to facilitate safe, timely discharge from bedded units and community teams
• Consider any legal issues for admitted patients and liaise with admitting authorities including police, judicial and prosecution
• Provide necessary reports to enable safe patient discharge
• Follow up with psychiatric visits from other hospitals to assess patient cases
• Record unusual conditions and limitations, documenting examination time and room number
• Follow up with approved emergency room exempted cases of needy patients
• Ensure treatment coverage is processed and directed to the concerned department
• Provide crisis interventions as needed
• Participate in complex discharge planning with the multidisciplinary team to ensure smooth transition of care
• Engage in providing clinically appropriate psychoeducation and direct therapeutic interventions to address patient and family psychosocial needs and concerns

Multidisciplinary Collaboration

• Liaison effectively with other agencies including government and charity organizations involved in patient care
• Maintain and enhance close professional working relationships
• Promote awareness of social care, social work context and anti-discriminatory practice to other professionals
• Facilitate multidisciplinary working
• Network and liaise with other professionals and external organizations to provide services to individuals, families and carers
• Challenge and question when necessary in the best interests of the user
• Negotiate complex needs to a range of providers and agencies
• Coordinate organization of care packages and facilitate access to a wide range of resources and information
• Participate in multidisciplinary team meetings to discuss and advocate for patient and family needs (physical, social and emotional)
• Promote, enable and empower individuals, families and carers through representation of rights, advocacy, nurturing strengths and capacities to make informed choices about complex life decisions

Quality & Safety

• Ensure compliance with all safety and quality control programs and procedures as applicable
• Ensure compliance with applicable precautions for environmental safety and infection control
• Use a series of interventions that minimize or prevent cross-infection
• Maintain and enforce strictest confidence in relation to patient information, whether formally or informally recorded
• Comply with occupational health and safety at work policies and procedures
• Ensure those directly supervised comply with occupational health and safety policies
• Assist in planning and developing policies that guide service implementation
• Practice within the expressed limits of established policies and procedures
• Ensure that Standard Operating Procedures (SOP) and Quality Assurance tests are maintained within all sections

Workload & Resource Management

• Be involved in daily management of workload allocation within the specialist area
• Take into account changing and competing demands
• Make decisions about prioritization of caseloads
• Supervise junior staff as appropriate and ensure their adherence to rules and policies as applied and implemented in the Section, Department or Facility
• Manage frequent exposure to highly distressing and emotional circumstances
• Maintain substantial mental effort through frequent and intense levels of concentration and attention

Record Keeping & Documentation

• Maintain and promulgate the highest standards of clinical record keeping
• Conduct electronic data entry and recording
• Produce comprehensive report writing
• Exercise responsible professional self-governance in accordance with professional codes of practice
• Maintain and enforce confidential information about patients, staff and others in accordance with professional codes of conduct and relevant legislation

Education & Professional Development

• Deliver and participate in training and continued education sessions as required by hospital policy and Department of Health Licensure
• Participate in department programs, committees and various hospital committees
• Attend staff meetings
• Assist and participate in the orientation and training of new employees
• Ensure appropriate internal and external sharing of information based on governing policies and procedures
• Maintain professional development and knowledge by attending lectures, seminars or online education units
• Complete and maintain all regulatory requirements including licensure, certification and other mandatory training within established timeframes
• Participate in adequate clinical supervision as required for professional and technical development