Client Consulting Director

Role Overview

Client Consulting Director at Visa, based in the GCC region. This role leads high-impact consulting projects and drives strategic business development for Visa's consulting practice across Gulf Cooperation Council markets.

Company Overview

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. The company is dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

Role Purpose

Lead the sales, delivery and strategic development of consulting projects in the GCC region while resolving complex client problems, fostering value-added services growth, and advancing the consulting business in alignment with regional and global leadership objectives.

Key Responsibilities

Sales & Client Engagement

• Lead the sales and delivery of high-impact projects in GCC while resolving complex strategic problems and meeting business targets for clients.
• Proactively manage client engagements in key markets to foster value-added services growth.
• Identify additional client project opportunities and lead the preparation of proposals for new client work.

Strategy & Planning

• Lead the planning and delivery of solutions and service offerings into the market, working with practice leads to address client needs in the region.
• Lead the strategy development for the consulting business in the GCC regions in alignment with the VCA CEMEA and GCC VCA Digital and Strategy, Risk and Portfolio Leads.
• Drive the deployment and rollout of key strategic topics and capabilities.
• Develop strategies and activities to increase effectiveness of programs based on performance.

Project Management & Delivery

• Synthesize and manage complex project structures when required, including assignment objectives, project scope, budget and project delivery.
• Support GCC Consulting & Analytics leadership on project and practice economics, value-in-kind forecasts, burn rates, utilization, scorecards and risk management.
• Manage quality of project deliverables.

Knowledge & Capability Development

• Develop intellectual property and knowledge sharing with consulting and data science teams in other regions to incorporate best practice.
• Source analytical and other solutions to bring global perspective to local clients.

Qualifications & Experience

Required Education & Experience

• Bachelor's Degree with 10 or more years of work experience, or
• Advanced Degree (Masters, MBA, JD, MD) with at least 8 years of work experience, or
• PhD with at least 3 years of work experience.

Required Professional Experience

• Minimum 15 years of experience in a financial services consulting role. Combination of consulting and banking experience is highly desirable.
• Proven experience in business development and project delivery for a consulting business.
• Experience driving large-scale change management initiatives either in a consulting or practitioner capacity.

Preferred Qualifications

• 12 or more years of work experience with a Bachelor's Degree, or 8–10 years of experience with an Advanced Degree (Masters, MBA, JD, MD), or 6+ years of work experience with a PhD.
• A combination of local, regional and global experience in financial services is strongly desired.

Skills & Competencies

• Excellent communication, storytelling and presentation skills.
• Strong attention to detail and commitment to quality.
• Relationship management skills; able to manage internal and external stakeholders at senior levels.
• Group facilitation and presentation skills.
• Fluency in English mandatory.
• Additional language skills in Arabic highly preferred.

Additional Information

• Visa requires at least 3 days in office; expectations of these days will be confirmed by your Hiring Manager.
• Able to travel frequently and work on client site for extended periods across GCC.
• Visa is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.