Chief Technology Officer

Role Overview

Chief Technology Officer at SAFE Security. SAFE is a long-established security services provider trusted by clients to protect offices, facilities, and other sensitive premises. The role reports directly to the CEO.

Company Overview

SAFE is a security services provider with a legacy of success. The business model currently relies heavily on manual and paper-based processes. The organization is on a mission to transform into a high-performing, data-driven enterprise that leverages automation, artificial intelligence, and digital innovation.

Role Purpose

As Chief Technology Officer, you will be the visionary and execution lead for a full-scale digital revolution. Your primary objectives are to streamline internal operations, reduce manual workloads, and harness emerging technologies to offer faster, better, and more cost-effective services to customers. By integrating data, AI, sensors, drones, cameras, and other IoT devices into the service portfolio, you will help reimagine modern security and develop new revenue-generating products. You will ensure SAFE improves internal processes while delivering a superior customer experience through services that are faster, cheaper, and more reliable.

Key Responsibilities

Digital Transformation & Automation

• Develop and execute a comprehensive strategy to automate manual processes, reducing operational overhead and staffing costs.
• Oversee the expansion of the current Oracle ERP system (Finance and HR) to integrate advanced modules for operations, supply chain, and beyond.
• Implement robotic process automation (RPA) and other workflow tools to minimize human error, shorten turnaround times, and streamline administrative tasks.
• Ensure all automation initiatives focus on delivering a faster, more seamless customer experience, reducing friction and boosting satisfaction.

AI & Data-Driven Strategy

• Formulate and execute a bold AI strategy that leverages machine learning, predictive analytics, and advanced data modeling to enhance efficiency, decision-making, and risk management.
• Identify use cases for AI that have immediate business impact, such as predictive staffing, automated surveillance analysis, and real-time threat detection.
• Establish strong data governance frameworks, ensuring secure, high-quality data pipelines to power customer-facing insights and internal optimization.

Innovative Security Solutions & Product Development

• Reinvent SAFE's service offerings by integrating sensors, camera analytics, drones, and other IoT devices, transforming traditional guard services into fully digitized security solutions.
• Spearhead the development of new digital products, such as remote monitoring platforms and predictive threat detection software, that enhance customer experience and generate additional revenue streams.
• Build strategic partnerships with tech vendors, industry experts, and R&D teams to co-develop cutting-edge security innovations, positioning SAFE as a leader in technology-driven protection.

Scalable, Agile Technology Leadership

• Cultivate a high-performance technology organization by recruiting, mentoring, and retaining top engineering, data science, and AI talent.
• Embed an agile mindset across teams, implementing iterative development cycles, continuous integration, and DevOps best practices.
• Ensure seamless collaboration between technical and operational units to rapidly prototype, test, and refine new solutions for optimal customer outcomes.

Cost Optimization & Operational Efficiency

• Drive operational cost savings through intelligent application of technology, optimizing resource allocation and back-office staffing needs.
• Measure and communicate the return on investment (ROI) for all technology initiatives, linking cost reductions to improvements in speed, reliability, and overall customer satisfaction.

Governance, Security & Compliance

• Oversee the integrity and reliability of SAFE's IT infrastructure, data, and networks, maintaining robust cybersecurity measures.
• Maintain compliance with industry standards and regulations, positioning SAFE as a trusted, tech-forward partner for clients.

Executive & Stakeholder Engagement

• Partner closely with the CEO and executive team to align technology initiatives with broader corporate objectives.
• Serve as an internal and external technology evangelist, championing AI-enhanced security and demonstrating how digitization results in faster, better, and cheaper customer solutions.
• Communicate complex technical concepts and project statuses in clear, concise, and business-oriented language.

Qualifications & Experience

• Bachelor's or master's degree in computer science, engineering, information systems, or a related field; MBA is a plus.
• 10+ years in senior technology roles, preferably including CTO or VP-level positions with a strong track record in AI-driven automation.
• Demonstrable success in implementing large-scale automation and ERP systems (Oracle preferred), reducing manual processes, and enhancing customer experience.
• Experience conceptualizing and launching tech-enabled products, ideally in a security-focused or similarly regulated context.
• Deep knowledge of AI/ML ecosystems, data science methodologies, analytics platforms, and modern data architecture.
• Capability to link technology investments to financial ROI, headcount reduction, and improved customer-facing metrics.
• Familiarity with cybersecurity protocols, data protection laws, and relevant industry compliance frameworks.
• Skilled in agile and DevOps principles, with a history of building cross-functional teams in fast-paced settings.

Skills & Competencies

• Visionary thinking and passion for the transformative power of technology, from sensors and drones to advanced analytics.
• Proven ability to navigate organizational resistance and drive cultural shifts toward digital innovation.
• Results-oriented leadership; adept at turning strategic ideas into real-world outcomes that improve efficiency, reduce costs, and enhance customer satisfaction.
• Collaborative communication; effective engagement with diverse stakeholders from the boardroom to frontline staff, fostering buy-in and alignment.

Additional Information

• Strategic impact: shape the technological future of a recognized security leader, transforming how SAFE operates and serves clients.
• High-visibility role working directly with executive leadership to drive meaningful change and modernize an entire industry.
• Opportunity to experiment with advanced technologies including AI, ML, IoT, and drones to create new security solutions and deliver superior customer experience.
• Competitive salary, performance-based incentives, and ample growth opportunities.