Billing Executive

Role Overview

Billing Executive at NMC Healthcare. The position is based on-site and responsible for managing patient billing, payments, and front desk reception duties.

Role Purpose

Serve patients at the front desk by greeting, welcoming, and directing them appropriately while managing all billing transactions, payment processing, and financial record-keeping in compliance with institutional policies.

Key Responsibilities

Patient Reception & Service

• Greet customers in a proper manner.
• Welcome and direct patients appropriately.
• Provide proper information to customer queries.

Payment Processing

• Receive payment by cash and credit card.
• Generate invoices for both cash and insurance payments.
• Issue receipts, provide refunds, and communicate balance information to customers.

Billing & Records Management

• Enter services properly in the Electronic Medical Records (EMR) according to institutional policies and protocols.
• Identify prices of all services and tabulate bills in the EMR.
• Tally cash and credit sales at the end of each day with EMR records.
• Maintain proper data on statistics related to promotions and campaigns in authorized format.

Financial Controls

• Count money in cash drawers at the beginning of each shift to ensure correct amounts and adequate coins.
• Report any discrepancies found in pricing or billing to clinic management or the Finance Manager.

Issue Escalation

• Notify management of all customer and billing system issues that may arise.

Qualifications & Experience

• College Diploma in any discipline or related fields.