Job description
Role Overview
Business Continuity Management Officer at Foodics, a leading restaurant management ecosystem and payment technology provider headquartered in Riyadh with offices across 5 countries.
Company Overview
Foodics is a SaaS company founded in 2014 serving customers and partners in over 35 countries worldwide. The company has processed over 6 billion orders and has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA. Foodics operates offices in the UAE, Egypt, Jordan, and Kuwait, and employs a team of over 30 nationalities across 14 countries.
Role Purpose
Support, maintain, and enhance the organization's Business Continuity Management and IT resilience framework by coordinating Disaster Recovery activities, managing BCM lifecycle processes, and acting as a bridge between technical teams and business units to ensure resilience requirements are effectively implemented and maintained.
Key Responsibilities
Disaster Recovery Planning and Coordination
- Coordinate and support Disaster Recovery planning, testing, and execution in collaboration with IT and technology teams.
- Participate in BCM and DR tests, exercises, and simulations, and support post-test reviews and improvement actions.
Framework Implementation and Maintenance
- Support the implementation and maintenance of the Business Continuity Management and IT Disaster Recovery frameworks.
- Support the development, review, and maintenance of BCP and DR documentation, including recovery strategies and procedures.
Analysis and Assessment
- Assist in conducting Business Impact Analysis and risk assessments across business and IT functions.
- Support regulatory, audit, and internal assessment requirements related to BCM and IT resilience.
Monitoring and Reporting
- Monitor and track BCM and DR action plans, ensuring timely closure and reporting to management.
- Prepare BCM and DR reports, dashboards, and metrics for management and committee reporting.
Stakeholder Engagement
- Liaise with internal stakeholders to ensure BCM and DR requirements are clearly understood and implemented.
Qualifications & Experience
- 2+ years of experience in Business Continuity Management, IT Disaster Recovery, or IT Risk/Resilience roles.
- Strong understanding of Disaster Recovery technologies, IT infrastructure, and application recovery concepts.
- Good knowledge of BCM lifecycle activities including Business Impact Analysis, risk assessment, strategy development, and testing.
- Familiarity with regulatory requirements such as SAMA related to BCM, DR, and operational resilience.
- Hands-on experience in BCM and IT/DR domains; role is not open to fresh graduates.
Skills & Competencies
- Proficiency in Microsoft Office tools including Excel, Word, and PowerPoint.
- Good command of English; Arabic is a strong advantage.
- Ability to work in a fast-paced, evolving environment and manage multiple priorities.
Additional Information
- Competitive compensation packages, including bonuses and the potential for shares.
- Inclusive and diverse culture that encourages innovation and flexibility in offices.
- Regular training and annual learning stipend for personal development and career growth.
- Autonomy, mentoring, and challenging goals within a hyper-growth environment.