Barista - Revo

Role Overview

Barista position at NH Collection Dubai The Palm, operated by Minor International. Located in Dubai, United Arab Emirates.

Company Overview

NH Collection Hotels & Resorts operates captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. The hotels feature eclectic-elegant atmospheres designed to evoke extraordinary feelings. Services centre on wellbeing, gastronomy, culture, and pure indulgence, welcoming business travellers, friends, and couples seeking premium service.

Role Purpose

Prepare and serve high-quality coffee and other beverages while providing warm, friendly, and professional service to hotel guests in the Food & Beverage team.

Key Responsibilities

Beverage Preparation & Service

• Prepare and serve coffee, tea, and other beverages according to established recipes and hotel standards.
• Maintain good knowledge of coffee varieties, brewing methods, beverage menus, and available products.
• Take guest orders accurately and provide recommendations based on preferences.
• Ensure consistent quality, presentation, and temperature of all beverages served.
• Provide friendly, attentive, and professional service to guests.

Sales & Upselling

• Support upselling of beverages, pastries, and other menu items.

Equipment & Maintenance

• Operate and maintain coffee machines, grinders, and other equipment correctly.
• Maintain cleanliness and organization of the coffee station and service areas.

Inventory & Stock Management

• Monitor stock levels and assist with requisitions and inventory control.
• Ensure proper storage and rotation of ingredients and products.

Operations & Compliance

• Process orders and guest bills accurately using the POS system.
• Follow food safety, hygiene, health and safety, and hotel procedures at all times.
• Assist with opening and closing duties and other operational requirements as assigned.

Qualifications & Experience

• Previous experience as a Barista, preferably within a hotel, café, or restaurant environment.
• Good knowledge of coffee preparation, espresso-based beverages, and coffee equipment.
• Basic latte art skills are an advantage.

Skills & Competencies

• Passion for hospitality and delivering excellent guest service.
• Friendly and positive personality with good communication skills.
• Good command of spoken English; additional languages are an advantage.
• Strong attention to detail and commitment to product quality.
• Ability to work effectively in a busy environment.

Additional Information

• Flexible to work shifts, weekends, and public holidays.