Bar Manager - Enclave Bar

Role Overview

Bar Manager – Enclave Bar at Wynn Al Marjan Island, located in Ras Al Khaimah, emirate of the UAE, 50 miles from Dubai International Airport. The resort, opening in 2027, will be the first integrated resort in the UAE.

Company Overview

Wynn Al Marjan Island will feature 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. The resort will include multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

Role Purpose

Lead and manage daily bar operations for Enclave Bar while maintaining exceptional service standards, mentoring the bar team, and ensuring compliance with health, safety, and sanitation regulations. Deliver innovative beverage experiences through menu development and personalized guest service.

Key Responsibilities

Operations & Inventory Management

• Oversee daily bar operations, including inventory management, ordering, receiving, and stock rotation to maintain optimal par levels and minimize waste.
• Set up the bar daily according to standard procedures and par levels.
• Ensure the bar counter is clean and well-maintained for guest comfort.
• Clean all designated areas following daily routines and hygiene protocols.

Team Leadership

• Lead, mentor, and motivate the bar team to maintain high standards of service and positive morale.
• Train bar employees and foster a positive team environment.
• Participate in meetings and training to stay updated and improve service quality.

Compliance & Safety

• Monitor compliance with health, safety, and sanitation regulations; implement corrective actions when necessary.
• Uphold the highest standards of personal hygiene and dress code.
• Check identification when necessary to confirm legal drinking age requirements.

Beverage & Menu Development

• Collaborate with the Beverage Manager to develop new cocktails and update beverage menus, ensuring alignment with current trends and guest preferences.
• Prepare beverages accurately according to recipes and company standards.
• Maintain thorough knowledge of all menu items and confidently describe them to guests.

Guest Service

• Assess guests' needs and preferences, offering tailored recommendations and maintaining a welcoming atmosphere.
• Serve food and drinks professionally and courteously, always adhering to high standards.
• Resolve escalated guest complaints promptly and effectively to uphold guest satisfaction and the establishment's reputation.
• Refer guest concerns to the Beverage Manager or General Manager as appropriate, ensuring personalized service.

Financial Management

• Accurately charge customers, present bills promptly, and handle payments according to procedures.

Qualifications & Experience

• Minimum of 5–7 years of progressive experience in bartending and bar management within upscale or luxury hospitality establishments, with a proven ability to lead teams and oversee daily operations.
• Expert-level knowledge of classic and modern cocktails, premium spirits, wine, and current beverage trends, enabling the creation and development of innovative menus that appeal to diverse guest preferences.
• Demonstrated proficiency in managing bar operations, including inventory control, ordering, stock rotation, and maintaining optimal par levels to minimize waste and maximize efficiency.
• Formal bartending certification or recognized hospitality management training preferred; ongoing commitment to professional development and learning.

Skills & Competencies

• Exceptional customer service skills, with the ability to resolve escalated guest concerns professionally and maintain a welcoming, high-quality guest experience.
• Strong interpersonal and leadership abilities to mentor, motivate, and train bar employees.
• Comprehensive understanding of POS systems, financial procedures, and handling cash or card transactions accurately and securely.

Additional Information

• Salary paid in Dirhams (AED), the local currency of the UAE.
• Excellent leave policy.
• Healthcare package and life insurance.
• Incentive programs and other employee benefits.