AVP, Fraud Investigations - External Liaison

Role Overview

Associate Vice President, Fraud Investigations - External Liaison at First Abu Dhabi Bank. This role is part of the Group Fraud Risk & Investigations function, which sits within Risk Management and provides second-line fraud risk oversight for the firm's front office and support/control functions.

Role Purpose

To ensure that the Bank's Products, Policies, Processes, RCSAs and new initiatives are subject to ad hoc, periodic, and ongoing fraud risk assessments and reviews. The incumbent conducts reviews of high-risk business processes to ensure fraud risks are adequately mitigated and performs vigilance activity comprising reviews of loans and cards to identify potential fraud.

Key Responsibilities

Fraud Risk Assessment & Strategy

• Assist in the implementation of bank-wide fraud assessment and mitigation strategies covering the bank's key products, channels and segments to provide specific and tailored approaches to managing individual and unique fraud risks.
• Conduct review of group-wide Risk and Control Self Assessments for business units subjected to elevated levels of fraud risk.
• Ensure that SMEs from the Investigations, Technology and Strategy verticals are consulted to obtain input to risk assessments.

Process & Policy Review

• Ensure effective review of functional policies, procedures and controls covering all areas of the function so that all relevant procedural and legislative requirements are fulfilled while delivering a quality, cost-effective service.
• Engage in review of all amendments to group-wide, high-risk, standard operating procedures.
• Conduct vigilance sampling reviews on customer applications for credit and other Bank products to pinpoint fraud controls, policy deviations and potential fraud.

Business Engagement & Initiatives

• Engage business to conduct walkthroughs on new initiatives in order to understand business process and customer journeys with the aim of identifying fraud risk.
• Work closely with Line Manager to ensure that all fraud risks have been identified and adequately mitigated, or else risk-accepted by the business.
• Ensure that Business adopts control recommendations made by GFRI, or alternatively that the risk in question is accepted by the appropriate risk committee.
• Act as GFRI SPOC and engage with Digital teams to ensure effective checks and controls are implemented in key digital journeys.
• Assist line manager to act as GFRI SPOC to actively participate and conclude key BRDs and UAT testing as and when required.

Continuous Improvement & Governance

• Assist in the process of identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Conduct and conclude timely review of Dynamic Risk Profile report to ensure key findings are shared with Key Risk function stakeholders.
• Ensure that detailed MI and evidence of Vigilance activities is maintained.

Talent & Culture

• Assist in talent development initiatives for the assigned department, collaborating with technical and discipline experts to ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value-driven culture within the bank.

Reporting & Administration

• Ensure that all unit reports are prepared timely and accurately and meet FAB requirements, policies and quality standards.
• Support and collaborate with other GFRI activities as and when required.

Qualifications & Experience

• Bachelor's degree in Business, Finance, Law, or a related discipline.
• Five years' relevant experience in the banking sector.
• In-depth understanding of bank products, channels and services.
• In-depth understanding of fraud risk in the banking sector.

Skills & Competencies

• Excellent administrative skills.
• Strong communication and presentation skills.

Additional Information

• Relevant industry certifications (for example, CFE, CFA, FRM, CAMS) are preferred.