Audio Visual Technician

Role Overview

Audio Visual Technician at Four Seasons Hotel Bahrain Bay, located on an exclusive island in the heart of Bahrain's capital.

Company Overview

Four Seasons Hotel Bahrain Bay is an iconic landmark featuring unique architecture, located on an exclusive island in the Kingdom's capital. The hotel combines the best of a beach holiday and an urban getaway. Four Seasons is powered by its people—a collective of individuals committed to becoming better, pushing themselves to new heights, and treating each other with respect. The company creates amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.

Role Purpose

The Audio Visual Technician is responsible for the installation, operation, maintenance, and troubleshooting of all audio-visual, communication, and presentation systems throughout the hotel. This role is essential in ensuring the successful execution of conferences, meetings, events, and guest experiences by providing professional technical support and maintaining the highest operational standards.

Key Responsibilities

Installation & Setup

• Install, set up, and configure audio-visual equipment, including projectors, screens, sound systems, microphones, video conferencing equipment, and presentation technologies.
• Test and verify equipment functionality before scheduled events.

Operations & Support

• Operate audio-visual systems during conferences, meetings, weddings, banquets, and special events held within the hotel.
• Provide technical support for conferences, meetings, weddings, banquets, and special events held within the hotel.
• Provide exceptional service to guests and internal stakeholders while responding to AV-related requests.

Maintenance & Troubleshooting

• Perform routine inspections, preventive maintenance, and repairs on all audio-visual systems and equipment.
• Troubleshoot and resolve technical issues promptly to minimize disruption to hotel operations and guest events.
• Operate and troubleshoot hybrid meetings, including Logitech Rally, Microsoft Teams, Zoom, and Webex.

Coordination & Compliance

• Coordinate with Banquets, Events, IT, and Engineering teams to ensure all AV requirements are met efficiently.
• Ensure all systems comply with Four Seasons standards, safety regulations, and operational procedures.
• Maintain inventory records of AV equipment, tools, and spare parts.

Strategy & Improvement

• Recommend improvements and upgrades to enhance AV capabilities and guest experiences.

Qualifications & Experience

• Diploma or Degree in Audio Visual Technology, Electronics, Information Technology, or a related field.
• Minimum of 2–3 years of experience as an Audio Visual Technician, preferably within a luxury hotel, hospitality, conference, or events environment.
• Experience in ballroom, meeting room, conference, and live event operations.
• Experience with troubleshooting AV and communication systems.

Skills & Competencies

• Strong knowledge of audio systems, video displays, projectors, conferencing solutions, and lighting controls.
• Strong knowledge of analog/digital audio, Yamaha and QSC mixers, DSP, and signal flow.
• Knowledge of IPTV, CCTV, BGM and digital signage operation, configuration, and troubleshooting.
• Practical experience with Dante, network amplifiers, IP/VLAN networking, and AMX control systems.
• Basic understanding of networking and IT infrastructure.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Strong technical expertise and attention to detail.
• Ability to work effectively under pressure.
• Collaborative mindset and team-oriented approach.
• Passion for delivering exceptional service.
• Commitment to maintaining the luxury standards of Four Seasons.

Additional Information

• Ability to work flexible schedules, including evenings, weekends, and public holidays, as required by hotel operations.