Job description
Role Overview
Associate Director, Field Service at RTX (Raytheon), located in Riyadh, Saudi Arabia (SA-01-RIYADH-S1, 9054 Airport Rd, ROSHAN FRONT BLDG S1). This is an onsite position.
Company Overview
RTX is the world's largest aerospace and defense company, with 185,000 employees united by purpose to solve complex global problems. Raytheon brings over 100 years of experience and renowned engineering expertise in aerospace and defense, delivering solutions that help nations and allies defend freedoms and deter aggression. The company operates with three market-leading businesses, world-class operations, and significant investments in research and development.
Role Purpose
Manage and execute collaboration activities and engagements between Royal Saudi Air Defense Force (RSADF) leadership and Raytheon to ensure contract and subcontract requirements are delivered on time, within budget, and in compliance with quality standards. Drive effective risk management, align end-user expectations with contractual scope, and communicate with RSADF top leadership up to Chief of Staff level in support of the THAAD Programs in the Kingdom of Saudi Arabia.
Key Responsibilities
Program Liaison & Stakeholder Management
- Develop and maintain collaborative relationships with RSADF end-users, providing regular program updates and coordinating expectations with Raytheon OCONUS and CONUS teams.
- Serve as the primary interface for Raytheon THAAD contract scope with key KSA stakeholders including RSADF, MoD, MoI, and Saudi industry partners.
- Provide single point-of-contact support to RSADF for ongoing operations and sustainment of deployed THAAD Radars within the kingdom, in close coordination with CONUS program leadership team.
- Effectively communicate full program scope, delivery, technical compliance, and milestone achievement with RSADF top leadership.
- Strengthen Raytheon's brand reputation and customer loyalty within MoD and end users in Saudi Arabia through high-quality delivery and support.
Collaboration & Coordination
- Partner and collaborate with the MDA FMS Case Management Team and Lockheed Martin in-kingdom leadership for THAAD personnel site access and RFI request efforts through the RSADF Projects Directorate.
- Collaborate with internal functions, such as Engineering, Contracts, Finance, Supply Chain, and Quality, to enhance program success.
- Conduct close partnership with the in-country THAAD Contractor Logistics Support (CLS) Team, RSA Leadership, and CONUS-based Program Leadership to ensure successful execution of obligations in KSA.
Governance & Oversight
- Conduct and support internal governance reviews including gate reviews, operations reviews, and program management reviews with KSA stakeholders for current FMS and future DCS contracts in support of program execution and localization efforts.
Travel & Execution
- Travel as required across KSA, the U.S., and other international locations to ensure effective program oversight and execution.
Qualifications & Experience
- University degree or equivalent experience with minimum 12 years prior relevant experience, or an advanced degree in a related field with minimum 10 years' experience.
- Saudi Nationality is required.
- Experience as a RSADF Senior Military Officer or civilian equivalent, interfacing with RSADF General Officer Staff and the MoD.
- Familiarity with the United States Defense Contracting industry, specifically in Air & Missile Defense Systems and Military Industrialization capabilities.
- Proven track record managing large, complex defense programs and capture efforts.
- Experience leading industrialization or localization programs with significant in-country value requirements.
- Experience working directly with senior government stakeholders (MoD, defense forces, or equivalent authorities).
- Experience executing international programs in KSA with government stakeholders.
- Experience in program planning, budgeting, and management of costs and schedule.
- Progressive experience in program or project management within defense, aerospace, or large-scale government programs.
- Prior responsibility for P&L ownership or major program financial accountability.
Skills & Competencies
- Strong English and Arabic communication skills.
- Influential communications and strategic thinking.
- Cultivating innovation and collaboration.
- Developing talent and customer focus.
- Driving results through leadership.
- Willingness to travel extensively within KSA and internationally (including U.S.) as required.
Additional Information
- Position reports to the RSA and THAAD Program Director for the current Foreign Military Sales (FMS) contract with the Missile Defense Agency, as well as future FMS and Direct Commercial Sale (DCS) initiatives.
- Employment type: Onsite.
- RTX adheres to equal employment principles and will provide careful consideration to all qualified applications without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.