Job description
Role Overview
Associate, Client Service at Guidepoint, Dubai. This is a hybrid position. All applicants must have the right to work in the UAE.
Company Overview
Guidepoint powers end-to-end research workflows for the world's best research teams. Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, Guidepoint supports every stage of the decision-making processโfrom developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.
The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and deliver the experts closest to the topic, often within hours.
Role Purpose
As an Associate on the Client Service team, you will understand your client's unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into the network of over 1,625,000 Guidepoint Advisors and determine which ones are best suited to speak with the client. This role provides a unique opportunity to put core business skills into practice and gain exposure to a wide range of industries and disciplines.
Key Responsibilities
Client Project Strategy
- Work with Project Managers to develop strategies for satisfying each client project request.
Expert Sourcing & Recruitment
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for clients to get their strategic or investment questions answered.
- Identify the best leads and invite them to join the network to participate in consultations with clients.
Expert Screening & Profiling
- Screen experts to determine their suitability for each specific client project.
- Develop professional profiles to present to clients.
Qualifications & Experience
- Bachelor's degree.
- Previous internship, volunteering, or extra-curricular involvement.
- Work authorization required (must have the right to work in the UAE).
Skills & Competencies
- Desire to work in a sourcing or lead generation type of role.
- Ability to work in a fast-paced, results-oriented environment.
- Excellent time management and organizational skills.
- Outgoing personality with the ability to speak with people at all professional levels.
- Intellectual curiosity and desire to learn.
- Excellent written and verbal communication skills.
- Demonstrated ability to work both individually and as part of a team.
Additional Information
Benefits
- Offices within the heart of Dubai at the DIFC.
- Progression plan for career growth.
- Private medical insurance (including dental).
- Opportunities to participate in Guidepoint CSR programs.
- Fun team events, activities, and office-wide outings.
- Stocked pantry and breakfast offerings.
- Work-from-home flexibility on Fridays.
- Easy access to metro and public transport.
- Nurturing, close-knit office environment.
Interview Process
- Meet your Guidepoint Recruiter.
- Initial Candidate Screen.
- Mock Assessment (role dependent).
- Complete a simulated client request and gain more insight into the role.
- Meet the Guidepoint Teams and discuss your assessment with them.
- Hiring Manager Interview with the Department Head.
- Interview Process Outcome.