Assoc. Security Specialist, SOC

Role Overview

Associate Security Specialist, SOC at Lucid Motors. This position supports daily Security Operations Center operations at AMP-2, monitoring security systems, receiving emergency and non-emergency calls, assessing incidents, and coordinating response actions to maintain a safe and secure operating environment.

Company Overview

Lucid Motors creates exceptional mobility experiences through innovation and proprietary technology. The company designs, engineers, and manufactures award-winning vehicles including Lucid Air and Lucid Gravity, combining performance, sustainability, design, and engineering through deep vertical integration across global offices and manufacturing facilities.

Role Purpose

Support SOC operations by monitoring CCTV, access control, alarm, and communication systems; receiving and assessing emergency and non-emergency calls; documenting incidents accurately; and coordinating appropriate response actions with field personnel, internal departments, and external stakeholders to ensure timely escalation and compliance with SOC procedures.

Key Responsibilities

Monitoring & Situational Awareness

• Monitor CCTV, access control, alarm systems, and other security platforms to maintain continuous situational awareness.
• Escalate abnormal conditions promptly.
• Monitor the operational status of CCTV, access control, communication systems, radios, emergency backup equipment, and other security technologies at AMP-2.
• Report malfunctions immediately.

Emergency & Non-Emergency Response

• Receive, assess, document, and communicate emergency and non-emergency information in accordance with established escalation procedures.
• Support emergency response activities by maintaining effective communication and providing timely operational updates.
• Follow established emergency response plans, crisis management procedures, and SOC Standard Operating Procedures applicable to AMP-2.
• Respond to requests from field personnel and internal stakeholders in a professional and timely manner.

Documentation & Reporting

• Maintain accurate incident logs, activity records, emergency documentation, and operational reports.
• Prepare incident reports, shift handover reports, and supporting documentation for management review.
• Collect, verify, and relay operational information to support incident response and emergency coordination within AMP-2.
• Identify, document, and report security incidents, operational issues, equipment failures, and security vulnerabilities in a timely manner.

Communications & Coordination

• Coordinate communications with field security personnel, internal departments, emergency responders, and external stakeholders during routine and emergency situations affecting AMP-2 operations.
• Maintain emergency contact lists, operational records, and emergency management documentation to support business continuity for AMP-2 operations.

General Operations

• Report directly to the SOC Security Specialist and perform assigned operational duties in accordance with established SOC procedures at AMP-2.
• Maintain the confidentiality of security information, investigations, and operational activities.
• Demonstrate professionalism, teamwork, accountability, and effective communication while contributing to SOC operational objectives.
• Perform other operational duties as assigned by the SOC Specialist or SOC Management.

Qualifications & Experience

• Associate degree with 6 or more years of relevant experience.
• 2 years of experience in Emergency Services, Dispatch Operations, SOC operations, or a related field.
• Knowledge and experience in CCTV monitoring, preferably supported by relevant CCTV training or certification.
• Familiarity with applicable rules, regulations, policies, procedures, and general manufacturing plant operations.
• Experience in private security operations, SOC operations, emergency dispatch, or a related environment is preferred.
• APCO certifications are preferred, including Public Safety Telecommunicator, Fire Service Communications, or Emergency Medical Dispatch.

Skills & Competencies

• Strong verbal and written communication skills, with the ability to present information clearly and professionally to different levels of personnel.
• Strong oral and written communication skills in both Arabic and English.
• Reliable, punctual, and dependable in supporting shift-based SOC operations.
• Knowledge of emergency communication technologies, CCTV monitoring, access control, alarm systems, and SOC best practices within a manufacturing environment.
• Ability to remain calm, professional, and effective under pressure.
• Ability to prepare accurate reports, incident logs, and operational documentation.
• Ability to work collaboratively with security teams, internal departments, and external response agencies.
• High level of integrity and confidentiality when handling sensitive security information and operational matters.
• Ability to follow instructions, procedures, and escalation protocols accurately.
• Proficient computer skills, including data entry, electronic reporting, and operation of SOC-related systems.
• Fluency in Arabic and English is required.

Additional Information

Location & Operations

• Position is based at AMP-2.
• Shift-based SOC operations.

Compensation & Benefits

• Medical, dental, and vision insurance.
• Life and disability coverage.
• Paid time off, paid holidays, and paid sick leave.
• 401(k) retirement plan.
• Hourly/non-exempt employees accrue up to 120 hours paid time off annually.
• Salaried/exempt employees accrue up to 160 hours paid time off annually.
• Eligible employees may participate in Lucid's equity program.
• Eligible employees may participate in a discretionary annual cash incentive program.
• Incentive and equity awards are determined based on individual performance, role scope, market considerations, and overall company results.