Job description
Role Overview
Assistant Restaurant Manager at Souq Waqif Boutique Hotel By Tivoli, operated by Minor Hotels, located in Doha, Qatar.
Company Overview
Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties across 50+ countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. The company operates multiple hotel brands including Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI, each designed to appeal to a variety of travellers and serve both new passions and personal needs.
Role Purpose
Support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results through the delivery of prompt, courteous service in accordance with brand and Food & Beverage standards.
Key Responsibilities
Guest Satisfaction & Service
- Promote and ensure guest satisfaction at all times
- Deliver prompt, courteous service in accordance with brand and Food & Beverage standards
Operations & Safety
- Maintain a safe and sanitary work environment
- Ensure only the highest quality products are being served
- Achieve operational excellence through attention to detail
Team Leadership & Development
- Develop and maintain a strong team environment
- Handle daily team member relations
- Encourage problem solving by team members through proper training and empowerment
Qualifications & Experience
- College diploma in Hotel Management or related field
- Previous experience in Food & Beverage or Restaurant operation
Skills & Competencies
- Passion for leadership and teamwork
- Eye for detail to achieve operational excellence
- Excellent guest service skills