Assistant Manager, Payment Operations.Injaz - OPS-CPC-Reconciliation.Operations Group

Role Overview

The Assistant Manager, Payment Operations role is located with Mashreq's Operations Group and sits within the Injaz - OPS-CPC-Reconciliation team.

Key Responsibilities

Payment Processing & Reconciliation

• Establish and enforce payment processing procedures and internal controls.
• Monitor daily payment operations and reconciliation activities.
• Oversee the day-to-day operations and ensure timely processing of payments.
• Perform periodic reconciliation of payment accounts and settlement processes.

Operational Oversight

• Manage team performance and ensure adherence to service level agreements.
• Track and monitor key performance indicators for the payment operations function.
• Identify process bottlenecks and implement corrective measures.

Stakeholder Management

• Partner with other departments to resolve payment-related issues and escalations.
• Communicate operational status and issues to senior management.

Compliance & Controls

• Ensure compliance with regulatory requirements and Mashreq's internal policies.
• Conduct periodic audits of payment processes and controls.
• Maintain documentation and records in accordance with regulatory standards.

Additional Information

• Full details are available on the employer's original posting.