Assistant Manager, Payment Operations.Injaz - OPS-CPC-Reconciliation.Operations Group

Role Overview

Assistant Manager, Payment Operations at Mashreq, within the Operations Group (Injaz - OPS-CPC-Reconciliation team).

Key Responsibilities

Reconciliation and Operations

• Oversee payment reconciliation processes and workflows.
• Monitor operational metrics and compliance with established procedures.
• Support the coordination of payment operations across multiple channels.
• Manage payment-related transactions and settlement activities.
• Ensure accuracy and timeliness of reconciliation records.

Team Support

• Assist in supervision of operational team activities.
• Provide guidance on standard operating procedures and best practices.
• Support training and development of team members on payment operations processes.

Reporting and Analysis

• Generate reports on payment operations performance and reconciliation status.
• Identify operational discrepancies and escalate issues appropriately.
• Provide analysis to support process improvements and efficiency gains.

Process Improvement

• Contribute to streamlining payment operations and reconciliation workflows.
• Support implementation of process enhancements and system updates.
• Document and communicate procedural changes to stakeholders.