Analyst.Corporate Banking - Marketing.International Banking Group

Role Overview

Analyst, Corporate Banking Marketing, International Banking Group at Mashreq. This is an operational support position within the Corporate Banking Marketing division.

Role Purpose

Maintain smooth operations within Corporate Banking Marketing by managing KYC documentation, processing MRS requests, collecting customer signatures, and ensuring compliance with bank policies and regulatory standards.

Key Responsibilities

KYC Documentation & Compliance

• Prepare and complete KYC documentation in compliance with bank policies and regulations.
• Ensure timely and accurate processing of all KYC documentation.
• Maintain strong knowledge of KYC and AML regulations and best practices.
• Maintain a high level of compliance with bank policies, procedures, and regulatory standards.

MRS Processing & Customer Service

• Support the processing and closure of MRS requests within specified timelines.
• Obtain customer signatures on required documents.
• Actively follow up on pending items with customers.

Operations & Coordination

• Coordinate with internal teams to ensure accurate and timely completion of operational tasks.
• Maintain accurate records and ensure proper documentation of all transactions and customer information.
• Support the team in delivering high-quality, efficient day-to-day operational services.

Compliance & Escalation

• Assist in addressing Compliance, Audit, and operational requirements, following senior team guidance.
• Escalate issues and exceptions to supervisors as needed, maintaining smooth operations.

Qualifications & Experience

• Bachelor's degree in Business, Finance, or a related field.
• 1–2 years of experience in a similar role, preferably in the banking or financial industry.

Skills & Competencies

• Strong knowledge of KYC and AML regulations and best practices.
• Excellent organizational and time management skills, with an ability to prioritize tasks.
• Attention to detail and a commitment to accuracy and quality.
• Strong communication skills, both written and verbal, with the ability to interact with various teams and customers.
• Proficiency in Microsoft Office suite, particularly Excel and Word.
• Ability to work independently and as part of a team, contributing to effective collaboration.
• Proactive and solution-oriented approach to problem-solving.
• Willingness to learn and adapt to new processes and regulations.