Admin & Support Supervisor

Role Overview

Admin & Support Supervisor at Emirates Flight Catering. This role provides administrative leadership and operational support across multiple departments within a hospitality and airline catering environment.

Role Purpose

To coordinate administrative and operational activities across departments, supervise junior administrative staff, and ensure smooth workflow execution, effective communication, adherence to procedures, and timely completion of tasks and projects.

Key Responsibilities

Operations & Coordination

• Coordinate daily administrative and operational activities across departments, ensuring smooth workflow execution, effective communication, and adherence to departmental procedures.
• Coordinate the tracking of procurement and installation schedules for production machinery and project-related equipment, ensuring timely delivery and operational readiness.
• Liaise with key stakeholders including Procurement, Engineering, Finance, Safety, and Food Safety & Hygiene teams to support project execution.
• Monitor progress of administrative tasks and project milestones through regular reporting and timeline tracking to ensure timely completion.

Records & Compliance Management

• Maintain confidential personnel and departmental records with secure handling and controlled information release.
• Provide dedicated administrative support for compliance initiatives such as internal audits, training coordination, and follow-up on food safety and hygiene actions.
• Ensure timely closure of non-conformities.

Financial & Budget Support

• Support budget and cost control processes by maintaining accurate expenditure records.
• Validate procurement transactions and contribute data for financial planning and reporting.

Workforce Planning

• Monitor TAS reports and manage workforce planning activities, including vacation scheduling and roster coordination.
• Support resource availability and operational continuity.

Staff Supervision & Development

• Supervise junior administrative staff by assigning tasks, providing performance guidance, and ensuring quality and timely completion.
• Coordinate staff engagement activities and departmental events to foster team cohesion and a positive work environment.

Qualifications & Experience

• Bachelor's degree or equivalent qualification required.
• Minimum 5 years of experience in relevant field, preferably within the hospitality or airline industry.

Skills & Competencies

• Attention to detail with the ability to review and analyze information accurately.
• Proficiency in MS Office Suite, especially Excel.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving skills and ability to handle multiple tasks simultaneously.