Admin Assistant, Business Centre Management.Corporate - Head Quarter - New Building.Corporate Affairs

Role Overview

Admin Assistant, Business Centre Management at Mashreq, Corporate Headquarters, New Building, Corporate Affairs.

Role Purpose

Assist with the day-to-day operation of the Business Centre, which comprises 42 meeting rooms and a 300+ seat auditorium, ensuring tenant and guest satisfaction, facility compliance, and seamless event coordination in accordance with international best practice standards.

Key Responsibilities

Meeting & Room Management

• Coordinate meeting room bookings and allocate appropriate spaces based on collaboration requirements, seating arrangements, and IT setup needs.
• Monitor tenant allocated use of facilities and ensure compliance with usage agreements.

Tenant & Guest Support

• Support tenants and guests with IT connectivity through the internal service provider.
• Interface confidently with tenants and provide front-of-house customer management.
• Attend to all F&B requirements as needed.

Event Management

• Manage and coordinate events for large gatherings within the Business Centre and Auditorium.

Facilities Oversight

• Inspect and ensure the cleaning and maintenance of the Business Centre have been completed to standard.
• Monitor facility operations to maintain alignment with international standards and codes of practice.

Stakeholder Coordination

• Work closely with the Business Centre Manager, Facilities Manager, Property Accountant, Administrator, Tenants, Guests, and other interested parties.

Qualifications & Experience

• Minimum 3 years of experience in business centre management, hospitality management, or event management within the UAE.
• Relevant degree or professional accreditation.
• Working knowledge of Property and Facility Management (advantageous but not essential).

Skills & Competencies

• Excellent proficiency in Microsoft Excel, including formulas, calculations, and sense checks.
• Excellent proficiency in Microsoft Word.
• Excellent proficiency in PowerPoint.
• Fluent in English and Arabic, both verbal and written.
• Excellent telecommunication skills.
• Logical and analytical approach to problem-solving and decision-making.
• Confident customer management and tenant interfacing capability.
• Dedicated work ethic.

Additional Information

• References must be prepared to confirm reliable attendance and punctuality.
• Reports directly to the Business Centre Manager.