Account Manager

Role Overview

Account Manager at Visioneers. This role serves as the central point of contact for all assigned clients, sponsors, brand partners, and shows throughout the project lifecycle, managing client relationships, production coordination, and account growth.

Role Purpose

To own assigned client accounts from inception through delivery, ensuring all podcast content and deliverables align with client goals, brand guidelines, and KPIs while coordinating seamlessly across production, creative, technical, and finance teams.

Key Responsibilities

Client Relationship & Account Ownership

• Serve as the primary point of contact for all assigned clients, sponsors, brand partners, and shows throughout the project lifecycle.
• Understand client goals, brand guidelines, and KPIs to ensure all podcast content and deliverables align with expectations.
• Maintain professional, clear, and proactive communication with clients at all stages.
• Represent the company professionally in meetings, shoots, and events.
• Identify opportunities for account growth, renewals, and upselling of new podcast services.

Project & Production Coordination

• Plan, organize, and coordinate all stages of podcast production, ensuring alignment with client objectives.
• Develop and maintain detailed timelines and trackers to ensure deliverables meet client expectations.
• Act as the hub between clients, production, creative, and technical teams to ensure accuracy and efficiency.
• Attend on-site shoots when necessary to ensure client experience is well-managed and expectations are met.
• Work closely with producers, editors, and creative teams to translate client requirements into clear production tasks.

Sponsorship & Brand Partnership Management

• Lead communication with all stakeholders regarding deliverables, approvals, and campaign execution.
• Assist in developing sponsorship and partnership proposals based on client needs and platform opportunities.
• Ensure all sponsor deliverables (logo placements, live reads, brand mentions, integrations) are executed and approved.

Content Delivery & Approvals

• Manage the client review cycle by organizing briefings, collecting feedback, and ensuring revisions are applied accurately.
• Coordinate the delivery of final assets, ensuring all client requirements and brand guidelines are met.

Internal Coordination & Documentation

• Maintain accurate documentation and archiving of all materials, approvals, and communications.
• Ensure cross-department alignment, particularly finance, procurement, and production.

Budgeting, Finance & Administration

• Track and manage account budgets, billing schedules, and expenses in coordination with the finance team.
• Raise purchase requisitions and follow up on purchase orders to ensure smooth financial flows.
• Ensure all contracts and agreements for clients and partners are signed, processed, and filed.

Performance Tracking & Reporting

• Prepare weekly progress reports outlining project status, milestones, risks, and project updates.
• Monitor performance KPIs for sponsored episodes and campaigns.
• Provide management with insights, risks, and recommendations to optimize client happiness and account growth.