Account Manager Transfer Agency

Role Overview

Account Manager Transfer Agency at The Apex Group, Bermuda.

Company Overview

The Apex Group was established in Bermuda in 2003 and is one of the world's largest fund administration and middle office solutions providers. The company reaches globally, services locally, and provides cross-jurisdictional services. Apex Group is represented by over 13,000 employees across 112 offices worldwide.

Role Purpose

Manage investor due diligence, registration, dealing, cash operations, reconciliations, reporting, and tax compliance to support fund administration and middle office services for clients globally.

Key Responsibilities

Investor Due Diligence

• Conduct AML screening to ensure investor compliance with money laundering regulations.
• Consider all investor types including individuals, nominees, entities, trusts, and partnerships.
• Collect and identify beneficial owners and shareholders.
• Perform upfront and ongoing screening of investors and associated parties including UBOs, directors, and trustees.
• Identify and report PEPs (Politically Exposed Persons).

Registration and Static Data

• Maintain investor registers including all static data such as address, emails, PEP status, investor risk classification, and KYC renewal dates under the Continuous Monitoring Program.
• Distribute investor communications and mailings via manual email, portal, or system-generated methods.

Dealing and Cash

• Receive and process subscriptions, redemptions, transfers, and switches.
• Approve bank information for wires.
• Match money received to money in the bank.

Reconciliations

• Reconcile money movements related to subscriptions, redemptions, switches, and distributions.
• Investigate reconciliation breaks.
• Chase for missing monies related to partial or unsettled payments.
• Ensure custodians and distributors are reconciled by the end of each month.

Reporting

• Deliver client reporting via email, system-generated reports, or portal including PFS Paxus, Apex Connect, E-front, and Investment Café.
• Provide fund manager reporting including missing documentation, AML status of investors, and estimated or confirmed cash flows.
• Deliver investor reporting including NAV statements, contract note confirmations for subscriptions and redemptions, capital calls, and dividend distribution notices.
• Provide custodian and distributor reporting for fund settlement, contract notes, and account access for ClearStream, Allfunds, and similar platforms.
• Update family office investor accounts.

Tax, FATCA/CRS

• Collect relevant FATCA and CRS forms.
• Verify TIN and GIIN information.
• Collect tax declarations.
• Define tax status of every investor in the system.

Additional Information

• Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and engages directly with exclusive recruitment partners when agency assistance is required.