Account Manager Transfer Agency

Role Overview

Account Manager Transfer Agency at The Apex Group. The Apex Group is a global fund administration and middle office solutions provider established in Bermuda in 2003.

Company Overview

The Apex Group is one of the world's largest fund administration and middle office solutions providers. The business reaches globally, services locally, and provides cross-jurisdictional services. The company is represented by over 13,000 employees across 112 offices worldwide.

Role Purpose

To manage investor accounts and ensure compliance, data integrity, and accurate processing of fund transactions and communications across all aspects of transfer agency operations.

Key Responsibilities

Investor Due Diligence and Compliance

• Conduct AML screening to ensure investor compliance with money laundering regulations.
• Consider all investor types including individuals, nominees, entities, trusts, and partnerships.
• Collect and identify beneficial owners and shareholders.
• Perform upfront and ongoing screening of investors and associated parties including UBOs, directors, and trustees.
• Identify and report PEPs.

Registration and Static Data Management

• Maintain investor registers including all static data such as address, emails, PEP status, investor risk classification, and KYC renewal dates under the Continuous Monitoring Program.
• Distribute investor communications and mailings via manual email, portal, or system-generated channels.

Dealing and Cash Processing

• Receive and process subscriptions, redemptions, transfers, and switches.
• Approve bank information for wires.
• Match money received to bank deposits.

Reconciliations

• Reconcile money movements related to subscriptions, redemptions, switches, and distributions.
• Investigate reconciliation breaks.
• Chase missing monies related to partial or unsettled payments.
• Ensure custodians and distributors are reconciled by the end of each month.

Reporting

• Generate client reporting via email, system-generated reports, or portal including PFS Paxus, Apex Connect, E-front, and Investment Café.
• Provide fund manager reporting on missing documents, AML status of investors, and estimated or confirmed cash flows.
• Deliver investor reporting including NAV statements, contract note confirmations, subscription or redemption confirmations, capital calls, dividend distribution notices, and other communications requested by the Board of Directors or Investment Managers.
• Report to custodians and distributors on fund settlements, contract notes, and access to accounts for ClearStream, Allfunds, and similar platforms.
• Update family office investor accounts.

Tax, FATCA, and CRS Compliance

• Collect relevant FATCA and CRS forms.
• Verify TIN and GIIN.
• Collect tax declarations.
• Define tax status of every investor in the system.

Additional Information

• Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and engages directly with exclusive recruitment partners when agency assistance is required.