Account Manager Transfer Agency

Role Overview

Account Manager Transfer Agency at The Apex Group, based in Bermuda.

Company Overview

The Apex Group was established in Bermuda in 2003 and is one of the world's largest fund administration and middle office solutions providers. The company services clients globally across 112 offices worldwide with approximately 13,000 employees. The business combines global reach with local service delivery and cross-jurisdictional capabilities.

Role Purpose

Manage investor due diligence, registration, dealing operations, reconciliations, reporting, and tax compliance for transfer agency clients across multiple investor types and fund structures.

Key Responsibilities

Investor Due Diligence

• Conduct AML screening to ensure investor compliance with money laundering regulations.
• Process all investor types including individuals, nominees, entities, trusts, and partnerships.
• Collect and identify beneficial owners and shareholders.
• Perform upfront and ongoing screening of investors and associated parties, including UBOs, directors, and trustees.
• Identify and report PEPs.

Registration and Static Data

• Maintain investor registers with all static data including address, email, PEP status, investor risk classification, and KYC renewal dates under Continuous Monitoring Program.
• Distribute investor communications and mailings via manual email, portal, or system-generated methods.

Dealing and Cash

• Receive and process subscriptions, redemptions, transfers, and switches.
• Approve bank information for wires.
• Match money received to bank records.

Reconciliations

• Reconcile money movements related to subscriptions, redemptions, switches, and distributions.
• Investigate reconciliation breaks.
• Chase missing monies related to partial or unsettled payments.
• Ensure custodians and distributors are reconciled by the end of each month.

Reporting

• Deliver client reporting via email, system-generated reports, or portal (PFS Paxus, Apex Connect, E-front, Investment Café).
• Provide fund manager reporting on missing documents, AML status of investors, and estimated or confirmed cash flows.
• Deliver investor reporting including NAV statements, contract notes, subscription/redemption confirmations, capital calls, dividend distribution notices, and other communications requested by boards of directors or investment managers.
• Provide custodian and distributor reporting on fund settlements, contract notes, and access to accounts for ClearStream, Allfunds, and other platforms.
• Update family office investor accounts.

Tax, FATCA/CRS

• Collect relevant FATCA/CRS forms.
• Verify TIN and GIIN.
• Collect tax declarations.
• Define tax status for every investor in the system.

Additional Information

• Full details are available on the employer's original posting.