Job description
Role Overview
Account Executive, SMB at Braze. This is a full-cycle SaaS sales role based in the UAE, focused on acquiring net-new business and expanding commercial relationships within the Small-to-Medium Business segment.
Company Overview
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value for consumers and their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. Braze has been recognized as a Leader in marketing technology by industry analysts and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. The company was named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Role Purpose
Drive revenue growth by acquiring net-new SMB customers and expanding existing customer accounts. Close SaaS deals typically ranging from $30,000–$150,000+ per year, with a focus on non-ERP solutions in the MENAT region.
Key Responsibilities
Sales Acquisition & Pipeline Generation
- Own full-cycle sales process from prospecting through closing for new SMB logos.
- Generate qualified pipeline and drive new customer acquisition.
- Demonstrate strong hunter mentality and commercially driven approach to sales.
Account Expansion
- Expand existing customer accounts and identify upsell opportunities within current revenue base.
Stakeholder Engagement
- Deliver strong presentations and value-based selling to Marketing and Technology stakeholders.
- Build and maintain commercial relationships across the SMB segment.
Qualifications & Experience
- 4–5 years' total sales experience.
- 2–3 years in an Account Executive or closing role.
- Full-cycle SaaS and technology sales experience.
- At least 1 year experience in a quota-carrying role selling SaaS solutions to SMB clients.
- Experience selling across the MENAT market, with experience in Saudi Arabia and/or the UAE required.
- At least 1 year physically based in the UAE.
- Proven track record of closing deals, generating pipeline, and acquiring new logos.
- Experience expanding existing customer accounts.
- Product sales experience ideally focused on non-ERP solutions, including analytics, CRM, marketing automation, digital media publishing, or content marketing solutions.
- Startup or high-growth technology experience is a plus.
- MarTech, customer engagement, or CRM experience is a plus.
Skills & Competencies
- Fluent English and conversational Arabic.
- Strong presentation and value-based selling skills.
- Proficiency using Salesforce or another CRM system.
- Strong hunter mentality and commercially driven mindset.
- Experience selling to Marketing and/or Technology stakeholders is a plus.
Additional Information
- Braze offers competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive benefit plans covering medical, dental, vision, life, and disability.
- Family services including fertility benefits and equal paid parental leave.
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
- A curated in-office employee experience designed to foster community, team connections, and innovation.
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching.
- Employee Resource Groups that provide supportive communities within Braze.
- Braze benefits vary by location; specific benefits offerings for each country are available upon request.
- Hybrid ways of working to support work-life harmony.
- Braze is an Equal Opportunity Employer committed to offering all candidates a fair, accessible, and inclusive experience.