ACCOUNT EXECUTIVE

Role Overview

Account Executive at Napco National. This role is for Saudi Nationals only.

Role Purpose

Support the Account Manager in managing assigned customer accounts, securing sales orders, collecting payments, identifying growth opportunities, and maintaining competitive intelligence.

Key Responsibilities

Customer Engagement

• Conduct customer visits when assigned and relay outcome to Account Manager.
• Follow up with assigned customers to assist Account Manager in securing sales orders.
• Assist Account Manager in identifying customer needs and proposing possible solutions.

Account Management

• Manage local accounts with yearly volume of 400k to 1.6 million USD.
• Collect payments to maintain receivables aging and DSO ratios within approved credit limits.
• Assist Account Manager in evaluating and analyzing customer complaints.

Sales Development

• Identify cross-selling opportunities within assigned accounts and suggest to Account Manager.
• Assist Account Manager in converting assigned prospects to Marketing Qualified Prospects (MQPs) and later into customers.
• Provide input to Account Manager regarding forecast to assist where applicable.

Market Intelligence

• Collect feedback on competitor activities from the field and relay to Account Manager to build and update competitor profile.
• Seek new ideas and remain updated on latest trends, technologies and processes within the field.