وصف الوظيفة
Role Overview
Wholesales Specialist at alfanar Electric, based at CityWS Branches.
Company Overview
alfanar is headquartered in Riyadh, Saudi Arabia, and operates construction and manufacturing businesses, design and development centers, and facilities across the Middle East and other countries.
The company operates three main divisions: alfanar electric, alfanar Construction, and alfanar Building Systems.
alfanar electric is the industrial arm, manufacturing low, medium, and high voltage electrical construction products. Operations are located in Riyadh and Jubail (Saudi Arabia), Dubai (UAE), and London (UK), with a development and engineering center in Chennai, India.
The alfanar Industrial Complex in Riyadh's Third Industrial Zone spans 700,000 square meters and houses comprehensive infrastructure including a data and communication center and commercial zone.
Role Purpose
Achieve targeted sales plans for each distributor while managing their accounts across sales, delivery, collection, and credit management in accordance with applicable regulations and controls. Represent alfanar before distributors, protect their rights, ensure continuity of business relationships, and advance the company's strategic sales and marketing objectives in the wholesale market.
Key Responsibilities
Sales Management
- Achieve the targeted sales plan for each distributor.
- Manage distributor accounts, including sales, delivery, collection, and credit management.
- Ensure compliance with applicable regulations and controls.
- Identify opportunities for upselling and cross-selling within distributor accounts to drive growth.
Client Relationship Management
- Build and maintain strong relationships with distributors to ensure satisfaction and foster loyalty.
- Represent alfanar before its distributors, protecting their rights and ensuring continuity of the business relationship.
- Conduct periodic interactions with distributors to gather feedback and understand their needs.
- Address distributor concerns and resolve issues promptly to maintain positive relationships.
Market Intelligence & Growth
- Research market trends and customer preferences to identify potential sales opportunities.
Performance Monitoring & Reporting
- Track sales activities and distributor engagement metrics.
- Prepare and share performance summaries with the sales team or management.
- Maintain accurate records of distributor interactions and sales activities in the CRM system.
Internal Coordination & Collaboration
- Work with cross-functional teams, including customer service, product, and marketing, to meet distributor needs.
- Communicate distributor requirements and challenges to internal teams for resolution.
- Share distributor feedback with internal stakeholders to support continuous improvement.
- Assist in coordinating efforts to implement distributor-specific requirements or initiatives.
- Monitor service delivery to ensure distributor satisfaction and timely fulfillment of commitments.
Delivery & Execution
- Perform planned activities to meet operational and development targets according to delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time parameters.
- Provide periodic reports detailing deviation and execution of planned tasks.
Problem-Solving
- Solve problems as they arise and escalate complex operational issues appropriately.
Quality Assurance
- Ensure quality requirements to develop effective quality control and processes, including specifications for products, processes, or related activities.
Business Process Improvements
- Coordinate well-defined written systems, policies, and procedures.
- Seek automation opportunities where applicable.
Compliance & Safety
- Comply with related policies, procedures, and work instructions.
- Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined areas of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.
Professional Development
- Obtain updated soft and technical skills related to the job.
Qualifications & Experience
- Bachelor Degree in Electrical Engineering or Institute.
- 2 to 4 years of work experience.
Skills & Competencies
- Sales Tools.
- Sales Trend Analysis.
- Competitive Analysis.