وصف الوظيفة
Role Overview
Warranty Administrator at Ali & Sons Holding LLC. This role is responsible for managing warranty claims, maintaining accurate documentation, and ensuring timely submissions in line with principal requirements.
Role Purpose
To ensure efficient warranty administration, timely claim processing, accurate reporting, and compliance with principal guidelines.
Key Responsibilities
Claims Processing
- Process and submit warranty claims accurately and on time.
- Issue warranty credit memos to the principal.
- Manage parts and tire warranty claims.
Documentation & Records
- Maintain warranty procedures, records, and documentation.
- Track claims and minimize submission lead time.
Reporting & Monitoring
- Prepare monthly warranty reports and monitor rejected claims.
- Provide feedback on vehicle quality and warranty issues.
Support
- Support the Service Manager with other warranty-related duties.
Qualifications & Experience
- Minimum 4 years of relevant automotive warranty administration experience.
- Diploma or Degree in Automotive Technology.
Skills & Competencies
- Fluent English; Arabic preferred.
- Computer literate with proficiency in Microsoft Teams and Zoom.
- Highly organized and detail-oriented.
Additional Information
- Professional and supportive work environment.
- Career growth opportunities.
- Exposure to leading automotive brands and systems.
- Culture focused on excellence and customer satisfaction.
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