وصف الوظيفة
Role Overview
Warranty Administrator - Automotive at Zayani Motors, Bahrain.
Company Overview
Zayani Motors is a leading company in Bahrain with a proven track record. The company is expanding and seeking skilled professionals to join its dynamic team.
Role Purpose
Manage all vehicle warranty claims and records with accuracy and efficiency, ensuring compliance with manufacturer guidelines and industry regulations while supporting the service department and maintaining strong relationships with customers, suppliers, and manufacturers.
Key Responsibilities
Warranty Claims Management
- Process and manage all vehicle warranty claims in a timely and efficient manner.
- Review and approve warranty claims based on the manufacturer's guidelines.
- Resolve any conflicts or issues related to warranty claims.
Records and Documentation
- Maintain accurate and up-to-date warranty records.
- Prepare reports and presentations on warranty performance and improvements.
Stakeholder Communication
- Communicate with customers, suppliers, and manufacturers regarding warranty claims and resolutions.
- Collaborate with the service department to ensure proper warranty procedures are followed.
Compliance and Monitoring
- Monitor warranty expenses and report on any discrepancies or trends.
- Keep up-to-date with the latest warranty trends and regulations.
- Conduct regular audits to ensure compliance with warranty procedures and regulations.
- Ensure knowledge of automotive industry regulations and standards.
Training and Development
- Train and educate staff on warranty policies and procedures.
Qualifications & Experience
- Minimum of 5 years of experience in warranty administration in the automotive industry.
- Excellent knowledge of vehicle warranty policies and procedures.
- Knowledge of automotive industry regulations and standards.
Skills & Competencies
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Proficient in Microsoft Office and other relevant software.
- Detail-oriented with strong analytical and problem-solving skills.
- Proven ability to manage multiple tasks and meet deadlines.
- Strong organizational and time-management skills.
- Fluent in English; Arabic is a plus.
الراتبغير مُفصح عنه من صاحب العمل
آخر موعد—