Warehouse Team Leader

Role Overview

Warehouse Team Leader at Hellmann, a global logistics company with approximately 10,000 employees across more than 200 locations worldwide.

Company Overview

Hellmann is a global logistics company built on four core values: Caring, Entrepreneurial, Forward-Thinking, and Reliable. The company prioritizes its people and relationships as central to its operations across the logistics industry.

Role Purpose

Ensure the warehouse operation runs efficiently and effectively while maintaining constant improvement in customer service levels, safety standards, and reporting requirements. Lead the team to deliver zero-error warehouse operations with full accountability for day-to-day planning, operations, communication, and problem-solving.

Key Responsibilities

Operations & Planning

• Direct warehouse employees in proper storage, inventory management, and handling of goods in and out to meet specified productivity and quality standards.
• Plan and execute stock counts and internal audits on a daily, weekly, and monthly basis to ensure inventory accuracy.
• Oversee the warehouse operation to run efficiently with a zero-error approach while providing expected customer service levels.

Team Leadership & Communication

• Own all day-to-day planning, operations, communication, and problem-solving within the team.
• Be the contact person for customer enquiries and complaints.
• Communicate warehouse reporting and information requirements on a daily basis to internal and external stakeholders.

Safety & Compliance

• Maintain the highest regard for safety within the operation.
• Ensure Health and Safety standards are communicated and followed by all team members.
• Enforce knowledge of safety and legal documentation processes for handling warehousing activities.

Equipment & Resource Management

• Ensure all material handling equipment (MHE) and other warehouse tools and equipment are maintained and managed appropriately.
• Ensure work instructions are being followed by the team.

Administration & Documentation

• Support administration requirements for smooth operations, including documentation, billing, and reporting.
• Meet all warehousing reporting and information requirements on a daily basis.

Continuous Improvement

• Focus on Continuous Improvement Process (CIP) initiatives.
• Recommend measures to improve quality of service, increase efficiency of department and warehouse staff, and optimize equipment performance.

Additional Duties

• Carry out specific assignments as directed by supervisor or manager.

Qualifications & Experience

• Bachelor's Degree.
• Minimum 3 years of warehousing experience.
• Knowledge of safety and legal documentation processes for handling warehousing activities.

Skills & Competencies

• Competent knowledge of warehouse management system.
• Proficient in email systems and Microsoft Office (including VLOOKUP, ratios, charts, and presentations).
• Professional English communication at a competent level, both verbal and written.

Additional Information

• Strong team spirit in a safe, multi-cultural, and inclusive environment.
• Individual opportunities for growth and development.
• Hellmann is committed to inclusion and social diversity regardless of gender, age, disability, religion, ethnic origin, or sexual identity.