وصف الوظيفة
Role Overview
Warehouse Admin at Hellmann, a global logistics company with approximately 10,000 employees across more than 200 locations worldwide.
Company Overview
Hellmann is a logistics company built on four core values: Caring, Entrepreneurial, Forward-Thinking and Reliable. The organization prioritizes relationships and putting people at the heart of everything it does.
Role Purpose
Manage warehouse administrative operations including data entry, inventory control, stock receipt and dispatch, documentation, and communication between internal departments, customers, suppliers and transport companies.
Key Responsibilities
Data Entry & Documentation
- Execute accurate data entry on a daily, weekly and monthly basis.
- Create and provide required documentation including goods receipt notes, packing lists and delivery notes.
- Ensure correct and accurate reporting related to performance against KPI, timesheets and claims.
- Maintain accurate reporting and documentation standards.
Inventory & Stock Management
- Oversee the management of stock within the organization.
- Process receipts, take records and document details of all orders.
- Ensure workshop goods are accurately matched and receipted on the database.
- Keep stock control systems up to date and ensure inventory accuracy in line with efficient utilization of space.
- Conduct stock counts and internal audits.
- Support planning, coordinating and monitoring the receipt, order assembly and accurate dispatch of goods.
Health, Safety & Compliance
- Communicate and ensure Health and Safety standards are followed.
- Organize staff inductions.
- Manage occupational health and safety procedures.
Communication & Liaison
- Conduct proactive and appropriate communication via email, phone and in person with customers, suppliers, transport companies and internal departments.
- Handle communication between freight companies and warehouse customers.
- Communicate with Team Leader or Supervisor on daily and weekly requirements and updates.
- Liaise with the administrative department or external vendors and suppliers if required for damages, repairs and supplies such as forklift equipment, printers and labels.
- Participate in team and customer meetings.
Financial & Administrative Support
- Support planning, coordination and monitoring of monthly billing and all finance-related topics including cash vouchers.
- Manage claims and claim management processes.
Operational Support
- Adjust operations to changing customer requirements.
- Book for incoming deliveries.
- Resolve conflicts and disputes effectively.
- Assist with general warehouse duties as needed.
- Carry out specific assignments as directed by Team Leader or Supervisor.
- Support team members with material handling equipment and tools.
Vendor & Supplier Management
- Manage vendor relationships and supplier coordination.
Skills & Competencies
- Interpersonal and communication skills, with particular emphasis on listening.
- Strong problem-solving abilities combined with a solution-oriented approach.
- Team work and collaboration.
- Time management and organizational skills.
- Planning and coordination abilities.
- Attention to detail and accuracy.
- Familiarity with material handling equipment and tools.
Additional Information
- A strong team spirit and enjoyable working environment.
- Safe, multi-cultural and inclusive workplace.
- Individual opportunities for growth and development.
- Hellmann values inclusion and social diversity regardless of gender, age, disabilities, religion, ethnic origin or sexual identity.
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