وصف الوظيفة
Role Overview
Waitress position at Oaks Ibn Battuta Gate Hotel Dubai, part of Minor International, a hospitality group operating over 55 destinations across Australia, New Zealand, Asia, and beyond.
Company Overview
Oaks operates vibrant properties in multiple regions with a workplace culture centered on genuine enjoyment of work, team cohesion, and professional growth. The company maintains a presence in city stopovers and beachside resort settings.
Role Purpose
Serve as a Hospitality Ambassador on the front line of guest interactions, delivering prompt and courteous service in food and beverage outlets. You are a key influencing factor in guest satisfaction and responsible for ensuring guests are delighted by the quality of service and comfort provided.
Key Responsibilities
Guest Service
- Provide prompt and courteous service delivery to all guests.
- Ensure guests are delighted by the quality of service and comfort in food and beverage outlets.
- Maintain complete knowledge of menus, beverages, services, and facilities provided by the resort.
- Uphold the privacy rights of guests.
Operations
- Work as a team within all departments.
- Ensure timely and efficient operation of food and beverage outlets.
- Ensure a safe and hygienic work area.
Professional Development
- Continuously develop professional skills to further increase guest satisfaction.
Qualifications & Experience
- High School diploma.
- Previous experience in Food & Beverage or Restaurant operations.
Skills & Competencies
- Passion for excellent service.
- Excellent team player.
- English speaking.
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