Voice Systems/ Network Engineer Lead

Role Overview

Voice Systems/Network Engineer Lead at PingWind, located in Kuwait. This is a senior technical leadership role responsible for the planning, design, integration, and operational management of Army voice communication systems supporting command and control across tactical and enterprise environments.

Company Overview

PingWind is focused on delivering outstanding services to the federal government with extensive experience in cybersecurity, development, IT infrastructure, supply chain management, and professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville, Alabama.

Role Purpose

Provide senior technical leadership for voice infrastructure, ensuring secure, reliable, and resilient communications for mission-critical operations. Manage all aspects of theater voice architecture and traditional voice networks supporting CENTCOM AOR operations.

Key Responsibilities

Call Routing & Network Hierarchy

• Manage all call routing and setup from the DISA Tier 0 hierarchy down to individual strategic sites.

System Engineering & Integration

• Provide secure and non-secure voice system and network engineering, integration, and installation services.
• Provide engineering services for the installation and upgrading of voice and data systems and networks.

Architecture & Infrastructure Management

• Plan, implement, and manage theater voice architecture including upgrades to Gatekeepers, Voice Gateway Routers (VGR), Cisco Unified Call Managers (CUCM), and VoIP/VoSIP firmware across the strategic network.
• Manage a traditional Defense Switched Network (DSN) that provides traditional voice T-1 and SIP trunks terminating at Time Division Multiplexing (TDM) switches, North Atlantic Treaty Organization Private Branch Exchange (NATO PBXs), and Internet Gateway Exchange (IGX) commercial providers.

Stakeholder Coordination & Transition Management

• Coordinate with other stakeholders operating in the CENTCOM AOR on behalf of the Government to manage implementation processes as applicable to VoIP, VoSIP, and POTS.
• Document and support the engineering transition from traditional switches and POTS to VoIP and VoSIP.

Compliance & Standards

• Provide engineering expertise in meeting and sustaining USARCENT requirements for installation, operation, maintenance, and protection (IOMP) of voice systems and networks.

Qualifications & Experience

• High School Diploma or GED required.
• Minimum of five years of experience in a strategic DoD position engineering IT solutions for NIPRNET, SIPRNET, and CPN-X.
• Secret clearance required.
• DoD 8570.01 M compliance for IAT Level III with a Cisco Certified Network Professional (CCNP) Collaboration certification or higher required.
• Bachelor's Degree desired.

Skills & Competencies

• Expertise in Defense Switched Network (DSN) architecture and management.
• Proficiency with Cisco Unified Call Managers (CUCM).
• Knowledge of VoIP and VoSIP systems.
• Experience with Voice Gateway Routers (VGR) and Gatekeepers.
• Understanding of TDM switches, NATO PBXs, and IGX commercial provider configurations.
• Familiarity with USARCENT operational requirements.

Additional Information

• Salary Range: $111,000–$155,000.
• Eleven Federal Holidays.
• Paid Time Off accrued each pay period.
• Parental Leave.
• Three medical plan choices with generous employer contribution.
• Dental and Vision Insurance.
• Company paid Short-Term and Long-Term Disability.
• Company paid Life and AD&D Insurance.
• 401k with competitive matching and vesting schedule.
• Continuing education assistance.
• Medical, Dependent Care, and Commuter Flexible Spending Accounts.
• Employee Assistance Program.
• Wellness benefits include Calm Health app and WellHub gym subsidy.
• 529 College Savings Plan.
• Legal Insurance.
• Pet Insurance.
• Veterans are encouraged to apply.