Vice President, Global Trade Services Product

Role Overview

Vice President, Global Trade Services Product at QNB, based in Doha, Qatar. The incumbent manages the Global Trade Services products of QNB Group in line with overall GTB and QNB strategy.

Company Overview

QNB is the largest bank in the Middle East and Africa region, established in 1964 as Qatar's first Qatari-owned commercial bank. QNB Group operates through subsidiaries and associate companies in more than 31 countries across three continents, serving up to 20 million customers through 1,000 locations and an ATM network of 4,300 machines. The organization employs more than 28,000 staff and maintains credit ratings of A from Standard & Poor's, Aa3 from Moody's, and A+ from Fitch. QNB is ranked as the most valuable bank brand in the Middle East and Africa by Brand Finance Magazine and actively supports social, educational and sporting community initiatives.

Role Purpose

The Vice President leads the development and commercialization of Global Trade Services products and value-added service propositions to uphold QNB's position as a key trade services player in global markets. The role drives revenue and profitability targets, implements strategic business plans, ensures regulatory compliance, and fosters innovation in trade services delivery across the QNB network.

Key Responsibilities

Shareholder & Financial

• Develop and market Trade Services products and value-added service propositions to support the bank's position as a key trade services player in global markets.
• Support attainment of revenue, profit and profitability targets in line with group vision, mission and senior management objectives.
• Work with direct manager to achieve unit budget and product targets and implement group-approved strategies and business plans.
• Observe and promote cost consciousness, efficiency and productivity to minimize costs, avoid waste and optimize benefits.
• Implement KPIs and best practices for Global Trade Services Product.
• Demonstrate clear understanding of factors behind the bank's financial and non-financial performance.
• Act within delegated authority limits and delegate responsibility to respective staff while monitoring exercise of delegated authority.

Customer (Internal & External)

• Conduct proactive gathering and analysis of market and business intelligence to ensure department activities meet prevailing customer needs and respond to competitor actions.
• Interface with Business Intelligence and Economic Research departments to inform market strategy.
• Develop cutting-edge trade services products and solutions aligned with a client-centric approach and organizational ambitions to position QNB as an innovative leading GTB bank.
• Develop product and credit programs and packaged solutions aligned with market trends and client needs.
• Produce presentations, collateral and support material to enable commercialization and sales efforts.
• Work with Head Office and Country Managers to support trade business objectives.
• Collaborate with global sales team on commercialization of trade services products and track product profitability progress regularly.
• Own all trade product KPIs and targets set by management.
• Coordinate with sales team to initiate, maintain and enhance relationships with customers requiring trade services, including e-channels in coordination with channels and partnerships teams.
• Develop new products or product enhancements to ensure customer business needs are identified and well served.
• Implement one point of contact concept to respond to and resolve all customer needs and queries related to trade services product activities.
• Assist customers with queries on bank products and seek solutions to requests.
• Maintain activities in accordance with Service Level Agreements with internal departments and units to achieve improvements in turnaround time.
• Build and maintain strong effective relationships with related departments and units to achieve group objectives.
• Provide timely and accurate data to external and internal auditors, compliance, financial control and risk functions when required.

Internal (Processes, Products, Regulatory)

• Prepare and implement trade strategic and business plans aligned with Corporate and Institutional Banking strategy and QNB Group objectives.
• Communicate and cascade strategic plans to supervised employees.
• Initiate, develop and implement policies, standards, systems and procedures aligned with QNB guidelines, external regulations and high market standards.
• Ensure full adherence to policies and procedures on a daily basis.
• Initiate product and offering development and enhancement aimed at fulfilling client needs.
• Include digital channel and partnership requirements in product development in close coordination with Global channels and partnerships team.
• Manage all project implementations related to trade products and trade channels or partnerships, ensuring all requirements are developed, met and tested correctly.
• Prepare trade services marketing plans, client collateral, pitchbooks and sales support material.
• Support marketing activities alongside Global GTB Sales to promote corporate banking products and services.
• Proactively monitor results of marketing activities and initiate marketing plan reviews when necessary.
• Support building and promoting QNB brand image in liaison with Corporate Communication and other business units.
• Represent the bank at professional and industrial organizations, venues, conferences and workshops to showcase QNB group trade services product capabilities and market share.
• Set and implement appropriate pricing structures and policies for trade products.
• Support structure and closure of complex transactions across the QNB network.
• Build and expand product capability outside Qatar for QNB Overseas to support Qatar business expansion.
• Ensure proper credit information and assessment of risk profile for trade clientele.
• Develop preventive actions directed to early identification of risky clients.
• Prevent and minimize potential losses.
• Identify and develop internal control systems to address control weaknesses.
• Identify operational, market, sovereign and other types of risk related to trade product activities.
• Address identified risks through appropriate mitigation procedures.
• Build and maintain strong working relationships with other bank departments and functions to ensure harmonious processes, effective work relationships and synergy.

Additional Information

• Closing Date: 31-August-2026
• Full details are available on the employer's original posting.