Vaccines Account Manager

Role Overview

Vaccines Account Manager at GSK, based in Dubai, UAE. This role offers the opportunity to manage innovative vaccine products across an assigned territory while partnering with healthcare professionals and internal stakeholders to deliver patient-focused solutions and drive commercial performance.

Company Overview

GSK is a global biopharmaceutical company committed to uniting science, technology and talent to get ahead of disease together. The company aims to positively impact the health of 2.5 billion people by the end of the decade. GSK's diverse portfolio consists of vaccines, specialty medicines, and general medicines, with focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases. By 2031, GSK aims to deliver £40 billion in annual sales, leveraging the Ahead Together strategy centred on early intervention to prevent and alter the course of disease.

Role Purpose

The Vaccines Account Manager will successfully manage innovative vaccine products across an assigned territory through engagement with relevant internal and external stakeholders. The role delivers patient-focused detailing tailored for healthcare professionals, ensures timely product availability, supports product formulary enlisting, and facilitates expedited access in key accounts. The Account Manager assists the Business Unit Manager and First Line Sales Leader in overseeing successful design and implementation of commercial strategies to deliver performance through End-To-End solutions-driven account management.

Key Responsibilities

Commercial Strategy & Territory Management

• Deliver commercial strategies in a defined territory and offer appropriate solutions by being a trusted advisor to healthcare professionals.
• Develop and effectively execute a robust territory business plan aligned to commercial sales strategy.
• Prioritize efforts and resources through robust market segmentation and targeting of assigned territory to optimize activities.
• Develop, agree, and implement area business plan, prioritizing key risks and opportunities per account and optimizing resources to maximize results.
• Use awareness of internal and external environment to identify business, commercial development, or other opportunities to drive improved patient access to product portfolio.

Performance Monitoring & Analytics

• Monitor product performance monthly and recommend required actions.
• Monitor performance based on Lead KPIs.
• Provide outstanding market intelligence and initiate the forecasting process in alignment with commercial trade channel and marketing teams to reflect actual market demand.
• Develop necessary intelligence and vaccination tracking per account to be translated into robust demand forecast in coordination with Commercial Trade Channel team.

Supply Chain & Product Availability

• Drive End-To-End patient solutions and tracking to support the product supply process.
• Coordinate with supply chain and commercial trade channel teams to ensure product availability and manage product shelf-life.
• Manage supply and ensure close follow-up with supply team and Commercial Trade Channel team on delivery of quantities captured on demand tools until order fulfillment.

Stakeholder Engagement & Relationships

• Conduct frequent effective external meetings and interactions with healthcare professionals to drive disease and product awareness and education.
• Master implementation of patient-focused detailing through excellence in product and disease knowledge with the use of full collaterals.
• Establish long-lasting relationships with scientific societies and Key External Experts to leverage advocacy and support patient care across the region.
• Develop and manage long-term collaborative business partnerships with healthcare professionals and key accounts.

Market Access & Formulary Management

• Coordinate with market access team to develop and implement access plans of a defined territory to establish a clear access roadmap with key accounts.
• Ensure key account expedited access timelines and manage brand enlisting into key account formularies.
• Work closely with tender team to provide timely feedback on proposed prices, Request For Quote follow-up, and overall tender process in coordination with Business Unit Manager.

Operational Planning & Campaign Implementation

• Support First Line Sales Leader in specific tasks and driving premium implementation of the annual operational plan, including new campaigns development and roll-out based on market needs while securing necessary medical and regulatory approvals.

Budget & Resource Management

• Ensure all expenses are maintained within budgets and resources are optimized.

Cross-Functional Collaboration

• Work closely with cross-functional team and provide feedback as needed to align on activities and customer insights on regular basis.

Compliance & Governance

• Build and maintain compliance knowledge and implement governance processes to ensure activities take place in adherence to GSK's prevailing codes, policies, procedures, and legal requirements.
• Ensure strong business partnerships with stakeholders to manage issues that may arise and determine approved courses of action.
• Develop collaborative relationships based on trust, openness, honesty, and transparency, demonstrating authenticity, values, and integrity.
• Drive performance and results through managing territory in adherence to GSK ways of working.

Qualifications & Experience

• University degree in Medical or Pharmacy.
• Minimum of 3 years' experience in the pharmaceutical field.
• Experience within the Vaccines or the Cardiovascular, Kidney and Metabolic therapy area.
• UAE experience is a must.
• Must be based in Dubai.

Skills & Competencies

• Fluent in spoken and written English and Arabic.
• Account Management.
• Cross-Functional Work.
• Data to Insights.
• Digital Fluency.
• Omnichannel.
• Scientific Literacy.
• Excellent presentation skills and ability to communicate high-quality complicated scientific content.
• Ability to manage larger geographical territory with proven record of good performance against agreed KPIs and GSO quality implementation.
• Well-developed understanding of the Commercial Trade Channel cycle and how to manage different stakeholders within supply process, including distributor relations and tender process.
• Well-developed commercial acumen, including sound business analytics, business case development, and commercial modeling.
• High commitment to ethical values-based management.
• Highly developed communication and interpersonal skills.
• Resilient, self-motivated, and persistent; able to meet deadlines and effective under pressure.

Additional Information

• This role is responsible for Vaccine Innovative Products in a wider territory and geography while collaborating among other team members to share knowledge and set direction aligned to commercial plans.
• Relocation support cannot be provided; only candidates already based in Dubai can be considered.
• Closing date for applications: 16 October 2026.